Seat Belt Problems of Kia Motor Telluride - part 2

Second row drivers side captains chair seat belt buckle assembly has been broken side March 2023. Vehicle is brand new 2023 kia Telluride. Captain's chair has been unusable since sealt belt does not latch (click into place) which is a major safety hazard. Kia claims part is on nationwide backorder.

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I am reporting a safety concern with the seatbelt system in my 2023 kia Telluride related to fit and adjustability, not a mechanical failure. The vehicle is available for inspection. As a [xxx] driver, the shoulder belt consistently rubs my neck rather than resting across the center of my shoulder, even when the height adjuster is set to its lowest position. Because I must raise the seat and sit closer to the steering wheel, the belt angle pulls inward toward my neck every time I drive. As a [xxx] occupant ([xxx]), rear seatbelts must be fully extended into locking mode to buckle, resulting in discomfort and concerns about proper belt tension. There have been no warning lights, prior symptoms, dealer confirmations, or inspections by the manufacturer; this condition has been present since initial use and appears to be a design limitation. Improper belt positioning and limited adjustability may increase the risk of neck or upper-body injury in a crash and may discourage proper seatbelt positioning. I request that NHTSA track and evaluate this as a vehicle safety concern in the 2023 kia Telluride and assess whether current seatbelt adjuster range, belt length, and geometry adequately accommodate shorter and plus-size occupants. I have experienced similar seatbelt fit and adjustability issues in multiple other passenger vehicles, suggesting this may represent a broader cross-vehicle design concern rather than an isolated model-specific condition. Videos showing seatbelt discomfort can be found here: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

VIN: [xxx] owner: [xxx] purchase date: December 2022 I am filing an urgent safety complaint regarding my 2023 kia Telluride. For nearly two years, I have unknowingly driven this vehicle with multiple active safety recalls, including: •airbag wiring harness defect (airbags may not deploy) •seatbelt pretensioner/tensioner defects •front power seat motor overheating (fire hazard) •driveshaft engagement defect (vehicle may roll out of park) kia never properly notified me of these recalls and never repaired them, despite my family using the vehicle daily. I drove this SUV with my autistic child and infant grandchild, believing it was safe. I have now discovered that kia allowed me to operate a vehicle that could: •fail to protect us in a crash •catch fire •roll away unexpectedly •malfunction in ways that could cause severe injury or death this is a serious safety negligence issue. Kia did not offer a loaner vehicle, did not notify me promptly, and has not provided any remedy despite these recalls being federally regulated. I am requesting NHTSA intervention 1. Investigate kia’s failure to properly notify and protect consumers. 2. Require kia to provide a full replacement vehicle (2025/2026 kia Telluride) or a full buyback due to prolonged safety risk. 3. Ensure kia corrects VIN-level recall handling and compliance failures. 4. Document that kia exposed vulnerable passengers (disabled child and infant grandchild) to unsafe conditions for almost two years. My family has been placed in danger this entire time, and kia has not provided a timely or adequate remedy. Please investigate this matter urgently. — [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Driver’s (left front) seatbelt tongue is sometimes difficult to fully insert into the seatbelt buckle. Even worse, sometimes it appears to be inserted, but it is not fully engaged/locked. I’ve inspected buckle and there does not appear to be any debris. Fully pressing the release button on the buckle before inserting the tongue seems to alleviate the issue. Next time I bring car to dealer, I will have them inspect/diagnose/replace.

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Unable to put the seatbelt latch in the buckle with a booster seat in place.

I am reporting a recurring safety concern with seatbelt fit and adjustability that I have experienced in multiple passenger vehicles. As a [xxx] driver, the shoulder belt in many vehicles consistently rubs my neck rather than resting across the center of my shoulder, even when height adjusters are set to their lowest positions. Additionally, as a [xxx] occupant ([xxx]), rear seatbelts in many vehicles must be fully extended into locking mode to buckle, preventing a snug fit and raising concerns about proper tension during a crash. There have been no warning lights, prior symptoms, or dealer inspections confirming these conditions; they have been present since initial use. Improper belt positioning and limited adjustability may increase the risk of neck or upper-body injury and may encourage unsafe seatbelt adjustments. I request that NHTSA track and evaluate this as a broader, cross-vehicle safety concern regarding seatbelt design, adjuster range, belt length, and geometry for [xxx] and [xxx] size occupants. Videos showing seatbelt discomfort can be found here: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).