general problems of the 2013 Land Rover Range Rover Sport

Vehicle information: year: 2013 make: Land Rover model: Range Rover Sport VIN: [xxx] mileage: 97890 description of problem: I am unable to properly refuel my vehicle. The gas pump nozzle repeatedly clicks off during refueling due to pressure buildup in the fuel tank, making it extremely difficult to add fuel. My authorized Land Rover dealer has diagnosed a saturated evaporative (evap) canister as the cause. Safety recall n623 (gasoline fuel tank flange assembly cracking) was previously completed on my vehicle at Jaguar main line in wayne, PA however, the refueling issue has persisted following that recall repair. The evap canister saturation is consistent with prolonged fuel vapor exposure caused by the cracked fuel tank flange that recall n623 was designed to address. I have made multiple attempts to resolve this with both the dealership and Land Rover north America customer relations. I was assigned a case manager|brittany thomas|case number 8001492338 [xxx] who has not followed up despite my repeated contact attempts. Land rover has directed me back to the dealership and the dealership has directed me back to Land Rover, with no resolution provided. The vehicle remains unable to be properly refueled and the evap canister replacement has not been covered under goodwill or warranty. Actions taken: •recall n623 completed at Jaguar Land Rover mainline [xxx] even after this repair fuel pumping got worse •dealer diagnosed saturated evap canister •multiple calls made to Land Rover customer relations [xxx] ) •case opened with Land Rover case manager brittany t, customer relationship centre •matt morritz -service director at the dealership will not cover the repair even though my car needed to be towed to the dealership because you cannot pump gas into the tank. No accountability was anyone injured: no have you contacted the dealer: yes have you contacted the manufacturer: yes information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My mechanic observed the fuel tank shield (wfn500021) in the undercarriage was totally rusted-out. This fuel tank shield holds the fuel tank. The part was completely rusted and the concern is that the fuel tank will fall out while driving - and igniting. I have shopped around for parts - every dealer has the part on back order. I purchased an after market fuel tank shield on ebay - it does not fit properly. I also tried finding the same part at junk-yards but those are completely rusted out as well. It is difficult to accept that this critical part was so poorly designed or manufactured, in addition to it being unavailable for purchase. I have been without my card for almost one-month, currently sitting with my mechanic.

The gas indicator illuminates even with gas in the vehicle. The gas usage is being used at a fast rate.

My car has had four claims with range rover where the car suddenly stop while driving . Again my car came out of gear when I used the keyless remote the car begin to suddenly rollled. Upon me trying to stop the car for harming others I was injured. I have made range rover aware of the unsafe conditions of the car but they are refusing to acknowkege it. I have police records and documentation . I just want the car repaired so that it's safe to drive for me and my family to ride in.