Table 1 shows one common other fuel system related problems of the 2018 Land Rover Range Rover Sport.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
I am writing to formally file a complaint regarding a prolonged and troubling service experience at Jaguar Land Rover buckhead, related to my 2018 Range Rover Sport (approximately 49,000 miles), and to express dissatisfaction with the handling of a prior related incident. My vehicle has been the dealership approx. 2 weeks with no loaner and me missing days from work and not able to transport my children to school. For past context, in 2023, I experienced a faulty ground stud issue that left me stranded on the highway during my morning commute. I later learned this exact issue had been subject to a recall on the discovery model — but not on mine — despite identical symptoms. As a result, I was issued a $675 owner loyalty certificate (olc) by molly b. Of Land Rover USA, which I appreciated, but which I believe did not fully compensate for the risk and inconvenience caused. Recently, I returned to the another dealer, Jaguar Land Rover buckhead, in may 2025 for a new issue. I was told there was a broken exhaust bolt that delayed repairs. I specifically asked the service advisor if I was responsible for the bolt breaking during service and was told I was not, though it was framed as a “common issue” across many vehicles. I respectfully disagreed, noting I’ve owned multiple vehicles with higher mileage and never encountered such a failure. I also suggested that if this is so common, it may reflect a design flaw that Land Rover should address. Additionally, I was misled by the service advisor, cole eidson, who sent me a message on Tuesday, may 28th, stating the bolt was already removed and the exhaust installation was underway. I later discovered this was not true, and that the bolt had not yet been extracted at the time of that message. This misrepresentation caused unnecessary confusion, delay, and loss of trust. This pattern — first with the unresolved ground stud failure, then with misinformation about repairs and unexplained delays — leaves me deeply disappointed with.
Sometimes when accelerating from a stop there is a delay, very dangerous. This has happened multiple times.
The 2018 model has a significant throttle delay when accelerating the car from a stop, resulting in delay in movement after pressing the accelerator pedal. This can be very dangerous when turning onto busy roads and when accelerating at stop signs, as it takes 1-2 seconds before the car registers that the accelerator pedal has been depressed, and then jolts forward at a high speed to "catch up". Two Land Rover dealers (west chester PA and wayne PA) have confirmed that numerous customers have complained about this issue but they have not been able to fix it and have been researching solutions for months. The service manager in west chester PA confirmed that one of their service technicians, when testing this issue, was almost hit by a moving car in front of the dealership because the car he was driving did not react soon enough after he depressed the acceleration pedal. The wayne PA service dept confirmed that there is 0. 8 second throttle delay when testing another car (not mine). I formerly submitted a case to Land Rover Jaguar of north America but they have not yet resolved this issue. These cars should not be on the road with this issue!.