Body problems of the 2008 Lexus ES

Takara recall airbags dashboard.

Tl the contact owns a 2008 Lexus Es350. The contact stated that the dashboard was melted and there was a glare on the front windshield. There was no warning light illuminated. The contact called hennessy Lexus of gwinnett located at (3383 satellite blvd, duluth, GA 30096 (770) 680-1000) but was not diagnosed nor repaired. The contact was informed the warranty policy expired. The manufacturer was contacted but no further assistance was provided. The failure mileage was unknown.

The dashboard gets extremely sticky and I have notice a small hole which has now turned into a crack on the passenger side of the car. I think this happen as a result of the heat. I don't always keep my car parked under a garage.

I was in stop and go traffic. Bumper to bumper. The car in front moved forward and I pressed the gas pedal 2 seconds and went back to the brake. The engine started to rev up out of control. I pressed on the brake as hard as possible and managed to slow the car but not stop it. I put it in park but the engine continued to roar. It finally went back to normal. Lexus checked the car but said they found nothing wrong. This model had been recalled for the same problem. Clearly the car may be dangerous. Lexus denies all responsibility. The inspector left a thumb drive in the car but I can't read it. I would be glad to send it to you.

Bought my car in 2008, since 2012 my dashboards is very sticking because is melting, by that time my guarantee was active because I paid extra to extend it. For the first time in 2012 I call the office of Lexus to inform the problem, my customer service representative told me to bring the car in to check the problem and to make the appointment to leave the car, I thought that it was included on the guarantee, and he told ne no, he told ne that maybe the Lexus would help me to lower the price, but that I had to pay, and I said no thank you I don't have the money. After that the dashboard got worst, and I call back on April 2013 to talk to my customer service representative, and he was transferred to another department, at that point I told the representative the problem, and it got worst to the point that is very difficult to drive when is sunny, he told me that my guarantee it was expired and that I had to pay to fix it. But I don't think is fair that after I paid $40,000. 00 for my car I have to paid to fix it, when it should be a recall for the Lexus with this problem.