general problems of the 2010 Lexus ES

Good afternoon, the first thing that I need to say (which will become obvious when seeing the attachments) is that I made an “extremely foolish,” decision on March 13, 2025 when I decided to purchase this Lexus 2010 vehicle from Audi orange park. I was without a car and had a work trip coming up and along with other distractions I most definitely was not paying attention to the “swindling” that was happening right in front of my eyes. The transaction was very fast and when signing the documents the gentleman had me sign on my phone and did allow me to use the ipad that he was using so you can imagine how difficult it was for me to possibly see anything that I was signing. Yes, I was an idiot! hindsight is 20/20. Everything was unprofessional and unfortunately, I let it happen to me. So other than putting all of this in writing to make it known of this fraudulent behavior I have to swallow my pride and admit that I was just stupid that day. On August 23, 2025, I stopped by arlington dealership to look at used rav4 thinking that perhaps I could find out what would be needed to trade in eventually. It wasn’t until this time that I realized what the carfax stated, and it was the arlington dealership that informed me of what appeared to be a ”roll back of the odometer. ” after being in complete shock and in basically in tears of what the Audi dealership had done and yes once again being made very much aware of my not so bright decision making. I looked at the car fax and the Audi dealership states it changed two tires before I purchased. After the purchase the tire pressure light was on so I went by discount tire for them to put air in at which time they informed me that all 4 tires were awful and really should not be driving on them. Had an appointment and had to leave. On 3/23/25 I went to tire plus just thought I would make sure that the tires really were all bad. Yes, they said all were bad and that there was one that they could put it trunk for a possible.

I have the full panoramic glass roof. The seal around the whole roof has rotted away. There is nothing wrong with the glass, but I believe the missing molding makes the glass less secure. Without the molding, rainwater is seeping into who knows what electrical components within the vehicle. Lexus will not replace the molding or the glass at their expense. This is a dangerous manufacture defect that should be repaired by Lexus.

Melted dashboard which creates glare right in my line of vision. I have noticed other older Lexus models have the same problem as well as other Toyota vehicles.

I have been driving with a shiny sticky dashboard that reflects light directly into my eyes when I'm driving creating a dangerous driving condition. I was just made aware that there was a Lexus customer support program zlz to replace this defective dashboard but I never received a recall notice. I have asked Lexus corporate and the dealership to help me resolve this dangerous defect but they said the program has expired and is no longer willing to help. I am a senior citizen and cannot afford to pay for this out of pocket or buy a new car. This defect is a widely known issue and Lexus has acknowledged that this is causing a dangerous condition while driving. I cannot understand why they would not resolve this matter regardless the program expired or not Especially if owners did not received the notice. Please help. Lexus is unwilling to resolve this matter even though they know this defect is causing dangerous driving conditions which may lead to accidents.