Table 1 shows one common suspension related problems of the 2022 Lexus ES.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
I am reporting a potentially serious front suspension failure involving my 2022 Lexus Es 350 with approximately 65,000 miles. The vehicle was at a Lexus dealership for service when I was informed that both front strut assemblies had sheared while the vehicle was raised on the lift. The dealership advised that the vehicle was unsafe to drive and that both front strut assemblies required replacement. The dealership has indicated that corrosion may have contributed to the failure. However, approximately 10,000 miles earlier, the vehicle had undergone service/inspection and I was not advised of severe corrosion, structural deterioration, or an unsafe condition involving the front suspension. I am concerned that two front suspension components on a relatively recent vehicle could deteriorate to the point of structural failure without prior warning. Had this occurred while the vehicle was being driven at highway speed, the consequences could potentially have been serious. The exact cause of the failure is still being evaluated. I have asked the dealership to preserve the removed strut assemblies for possible independent inspection. I am submitting this complaint so NHTSA can document the incident and determine whether similar front strut or suspension failures have occurred on other Lexus Es vehicles.