Seat Belt Problems of Lexus ES

The contact owns a 2024 Lexus Es 350. The contact stated that while attempting to use the front driver's side seat belt, the seat belt failed to extend as needed, and the contact was unable to use the seat belt. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,100.

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On 7/25/25, I was rear-ended while driving my 2018 Lexus Es 300h with my child in the front seat. Despite the force of impact and resulting injuries, none of the airbags deployed. Moments after the crash, a “srs airbag system malfunction” message appeared on my dashboard. That message is now gone, but airbag and seatbelt lights remain active. I suffered knee injuries from contact with the dashboard, and my child sustained a busted lip and head pain. I’m concerned that a malfunction in the airbag or supplemental restraint system contributed to these injuries. I have video evidence of the incident and in-cabin alerts. I was later advised by Toyota not to drive the vehicle until an inspection is completed, which raises additional concerns about the vehicle’s safety system. I’m reporting this because I believe this malfunction may pose a risk to others, and it should be investigated as a potential defect.

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The contact owns a 2022 Lexus Es300 hybrid. The contact stated that while operating the vehicle the driver's side seat belt would not extend out and the driver was unable to access and latch the seat belt. The contact indicated that the failure was intermittent and the during the failure audible alarms were activated and warning messages had displayed. After restarting the vehicle the failure had self corrected. The vehicle was taken to the local dealer who replaced the seat belt assembly but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 50.

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Driver's seat belt will not snap into buckle. If I depress the release and push the metal part in at the same time it will catch and hold. But it will not go in normally.

See all problems of the 2003 Lexus ES 🔎.