Accelerator Stuck problems of the 2009 Lexus ES350

Gas pedal got stuck on a recalled Lexus leading to a crash, after the recall work was done by the dealership.

My vehicle Lexus Es350 (2009) is under recall for safety as it gas pedal is getting stuck in some cases. I had difficult time for Lexus to take care and to fix this problem. But I want to report that Lexus does still not own its responsibility. I had called Lexus on Feb 19, 2010, to check on the status of the recall repair. I was told: "car is safe to drive and that it is not a safety recall. " this was told to me repeatedly, even though I kept telling the Lexus person that their own website is saying contrary to her claim. I think it is very misleading --telling customers that vehicle is safe to drive; and this is not a safety recall but voluntary recall by the company. I have got my vehicle fixed. But I am surprised at the company's style of misleading customers.

On August 28, 2009, four occupants of a 2009 Lexus Es350 tragically and unnecessarily died in sante, California in san diego county following a high speed loss of control and rollover event. The vehicle in question was a loaner car from bob baker Lexus in el cajon, California. Driver of the vehicle, 45, a 19 year veteran of the California highway patrol. The driver had obtained the vehicle that day after dropping off his Lexus for service. Witnesses report that the officer was maneuvering the Lexus in and out of traffic at high rates of speed on state route 125, honking his horn with the hazard lights on, prior to the highway ending at an intersection. The officer attempted to negotiate a turn but could not avoid striking another vehicle and losing control because of his high rate of speed. Rolled several times, and caught fire. All four occupants are reported to have died almost immediately. Prior to entering the intersection, an occupant of the vehicle called 911 emergency to report that the accelerator was stuck. He reported that the vehicle was traveling 120 miles per hour and that they were approaching an intersection. Occupants are heard telling each other to pray before a woman screams and the call suddenly ends. The officer(driver of the vehicle, his wife , 45, and their 14 year old daughter all died in the crash. The wife's brother, 38, also died. On behalf of the surviving family members of the decedents, we respectfully request you to investigate why this Lexus vehicle's accelerator malfunctioned, and why a highly-trained officer and driver like the officer was unable to re-gain control of the Lexus vehicle at issue or otherwise avoid catastrophe. We currently are awaiting additional facts surrounding the incident, and the malfunction of the Lexus, but will supplement this complaint upon receipt. Updated 12/01/09 updated 06/03/bf updated 09/23/10.