general problems of the 2012 Lexus ES350 - part 1

65 problems related to air bag have been reported for the 2012 Lexus ES350. The most recently reported issues are listed below.

1 Air Bag problem

Failure Date: 11/27/2017

Takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags); however, the parts do to the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Lexus of melbourne, 6927 bromley dr, melbourne, FL 32940 888-707-0233) stated that the parts would not be available until December of 2017 or January of 2018. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2 Air Bag problem

Failure Date: 10/23/2017

I was notified by dealer longo and Toyota's Lexus division in mid-2016 and notified by NHTSA in Jan 2017 that remains unresolved. Would appreciate advise what kind action should be taken ?! it is dangerous in this high traffic town of los angeles whenever accidents happen readily !!.

3 Air Bag problem

Failure Date: 10/03/2017

Takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Lexus of tampa bay, 5852 n dale mabry hwy, tampa, FL 33614 (813) 365-7152) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

4 Air Bag problem

Failure Date: 10/02/2017

Tl takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (Lexus of chattanooga, 5800 lee hwy, chattanooga, TN 37421, (423) 499-9095) was unable to verify when the parts would be supplied from the manufacturer. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.

5 Air Bag problem

Failure Date: 09/27/2017

Takata recall original recall date sept 2017, per Lexus dealer not available possible December 2017. Nhtsa indicates "timely manner", this has been in effect since early[Jan-Feb 2017]. . . What does NHTSA define as a timely manner [my opinion a year is not a timely manner especially when dealer states in a letter. . . Until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat. We sincerely apologize. . . . . Etc" no accident has occurred to date.

6 Air Bag problem

Failure Date: 09/21/2017

Takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The dealers (reinhardt Lexus, 911 eastern blvd, montgomery, al 36117 (334) 270-0605 and tuscaloosa Toyota, 3325 skyland blvd e, tuscaloosa, al 35405 (205) 553-3325) were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

7 Air Bag problem

Failure Date: 09/14/2017

Takata recall-have called 2 dealerships you listed and will not fix this, sewell lexas of dallas TX and park place Lexus in plano TX. I'm driving this car that is recalled and no one will fix problem. Hope nothing happens to me while I'm driving.

8 Air Bag problem

Failure Date: 09/11/2017

Takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the north park Lexus of san antonio dealer (611 lockhill selma rd, san antonio, TX 78216; 210-308-8900) and was informed that the parts would not be available until December of 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

9 Air Bag problem

Failure Date: 09/01/2017

2012 Lexus ES 350. Consumer writes in regards to passenger seat airbag safety recall. The consumer stated the recall repair exceeded a reasonable amount of time to be completed. Updated 09/27/2017.

10 Air Bag problem

Failure Date: 08/28/2017

Takata recall - I got notice that my cars airbags could potentially explode and metal debris can go through the airbag which can cause serious injury or death. I would like the airbags to v e replaced and the problem remedied so I can feel safe driving my car.

11 Air Bag problem

Failure Date: 08/17/2017

Takata recall. . . I received the recall notice several months ago. . . Was told they did not have part at dealership and would be done later in year. Called again 8/17/17. . . Told still do not have part. . They are up to year 2010 for repairs . . . And told to call back in a few months. In the meantime, they said all I could do is to not have anyone ride in passenger seat. . . Very inconvenient to do for a year.

12 Air Bag problem

Failure Date: 08/16/2017

Takata recall.

13 Air Bag problem

Failure Date: 08/14/2017

My only complaint is that I have been advised not to carry a passenger and am offered condolences for the inconvenience, but this problem has been known for nine months with no resolution. That is a long time to either not carry a passenger or worry if I do.

14 Air Bag problem

Failure Date: 08/10/2017

Takata recall dealer called today and said air bag parts to repair not available until December. Is this car safe to drive.

15 Air Bag problem

Failure Date: 08/01/2017

The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Treasure coast Lexus in fort pierce, florida was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

16 Air Bag problem

Failure Date: 05/10/2017

Takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer and was informed that they were only repairing the 2007 and 2009 vehicles. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

17 Air Bag problem

Failure Date: 05/01/2017

I was told that the part to repair this recall would be in by June. We are in November and still no part to repair the recall. Its been months and has been a huge problem as I cannot have anyone in my front seat.

18 Air Bag problem

Failure Date: 05/01/2017

Takata recall. I have called Lexus of greenville, s. C. Numerous times with no success. They will not even call me back. According to the recall I can't have someone ride in the passenger front seat. I have virtually lost the use of this vehicle. This has been going on for at least six months with no end in site. What else can I do?.

19 Air Bag problem

Failure Date: 04/12/2017

Takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Lexus in cathedral city, CA (800-733-1202 and 760-320-9188) who stated that the remedy part needed for the repair was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

20 Air Bag problem

Failure Date: 03/27/2017

2012 Lexus Es350. Consumer writes in regards to faulty front passenger airbag. The consumer stated the recommendation for recall #16v-340 and 17v-006, to not operate the vehicle with a passenger in the front seat, is unacceptable. The consumer has an adult disabled daughter who cannot sit in the back seat.

21 Air Bag problem

Failure Date: 03/13/2017

Takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags). The part to do the repair was unavailable. The contact called Lexus of roseville (300 automall dr, roseville, CA 95661) and was informed that the part would not be available until January of 2018. The manufacturer was made aware of the issue and did not assist. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.

22 Air Bag problem

Failure Date: 03/06/2017

The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

23 Air Bag problem

Failure Date: 03/04/2017

Takata recall--how long do we have to wait? what's a reasonable time? if it's going to take years why not at least disconnect it till it can be fixed. If metal pieces are going to be flying are they guaranteeing that it would only hit the unoccupied passenger seat what if someone is sitting in the back behind the passenger seat. This is ridiculous!!!.

24 Air Bag problem

Failure Date: 03/01/2017

Takata recall. The contact received notification of NHTSA campaign number: 17v006000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was not made aware of the issue. VIN tool confirms remedy not yet available.

25 Air Bag problem

Failure Date: 03/01/2017

Takata recall: received a recall notice over a month ago. Still no repair solution. They just tell us not to have a front seat passenger. We need to use our car. . . . . All seating positions. Why hasn't this been solved?.

26 Air Bag problem

Failure Date: 03/01/2017

Takata recall----it is ridiculous to send out notices that advise you to not have a passenger-----provide compensation for a rental car until it is fixed.

27 Air Bag problem

Failure Date: 02/27/2017

Takata recall- your database is not up to date; I recieved a recall letter from Lexus at beginning of this week. I am trying to get a rental while we wait (months? years? ) for the passenger side (as the letter states, does not say the drivers side)- whay is the best make model etc for us to get? we were told takata is being used to repalce the defective ones! isn't this not right? love to know models. Males that don't use takata. !.

28 Air Bag problem

Failure Date: 02/23/2017

Takata recall: recall notification received 2-23-2017 with statement that another notification will be received. As of now, no remedy notification has been received. I feel that the seriousness of this recall should require more timely correction.

29 Air Bag problem

Failure Date: 02/20/2017

"takata recall" we just bought a Lexus350es in September 2016, and were not aware of the takata recall until we received a recall letter on 2/17/17. The letter stated that "Lexus is currently preparing the remedy for this problem and will send another notification to all affected owners when the remedy becomes available. And, what should we do? "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat" and, "we sincerely apologize for any inconvenience this will cause, but we are taking this action to ensure your safety" are you frickin kidding me?? we did not buy this so called, nicer car, and spend this much money, to not be able to drive it with an occupant. . . To transport, to go to & from work, or shop, to do that part of our life that requires a vehicle!!! no, nothing has happened yet, and we have not been in an accident that would trigger the air-bad to injure or kill the passenger; but how can we utilize the car if it is dangerous to our life and needs a repair, that is not even available?? on top of all this, when we were doing the paperwork to purchase this car from carmax, and it came to their disclosure form "important information regarding your purchase- manufacturer recalls and acknowledgment", it indicated that the box marked was " no open recalls reported by NHTSA". The takata recall was a reported recall! we would not have purchased this Lexus Es350 if we had known about this airbag recall. And, if the form that carmax used stating that there were no recalls, stated that there was an airbag recall in massive numbers; we would have investigated and realized that this recall did not have a remedy, we would not have bought this car!! I feel screwed without a solution. What do we do? what solution is there for us so that we can drive the car safetly. ???.

30 Air Bag problem

Failure Date: 02/15/2017

Takata recall. I am still waiting for the parts to come in for over 7 months or better now. It is a huge inconvenience as no one has been able to ride in the passenger seat of my car. Dealership keeps saying the parts are not in yet and they will call when available. Still nothing as of September 2017.

31 Air Bag problem

Failure Date: 02/06/2017

Takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the interim recall notice from the manufacturer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

32 Air Bag problem

Failure Date: 02/04/2017

Takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

33 Air Bag problem

Failure Date: 02/01/2017

Takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called wilde Lexus sarasota (941-924-3040 located at 4821 sarasota clark rd, FL 34233) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

34 Air Bag problem

Failure Date: 02/01/2017

Tl-takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000(air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nalley Lexus roswell located 980 mansell rd, roswell, GA was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Kh.

35 Air Bag problem

Failure Date: 02/01/2017

Takata recall. The contact owns a 2012 Lexus Es350. The contact received notification of NHTSA campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sewell Lexus of dallas at (214) 352-8100 (located at 6421 lemmon Ave, dallas, TX 75209) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.



Safety Ratings of ES350 Cars
ES350 Service Bulletins
ES350 Safety Recalls
ES350 Defect Investigations