Table 1 shows one common service brakes related problems of the 2017 Lexus ES350.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
The contact owns a 2017 Lexus Es350. The contact stated that while driving at 45 mph, the contact stated that a beeping alert sounded to notify him that he was approaching another vehicle. As the contact attempted to depress the brake pedal, the brake pedal failed and the contact rear ended the vehicle. The air bags deployed upon impact. The police and paramedics were called to the scene and the other driver was taken to the hospital; the driver's whereabouts were unknown. The contact did not sustain any injuries. A police report was filed. The vehicle was initially towed to an impound yard and was then towed by his insurance to assess the vehicle's damage. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 55,000.
Tl the contact owns a 2017 Lexus Es350. While reversing the vehicle, the contact heard an abnormal clicking noise coming from the brakes. The vehicle was taken to Lexus of watertown (330 arsenal st. , watertown, MA 02472, (888) 677-9785) where the contact was informed that there was no failure with the brakes. The brakes were lubricated and the vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 16,000.
Monday, June 5th,I bought the Lexus Es350 at 6502 5th Ave in brooklyn. It hasn't been a week yet, and on Friday the 9th, the accident happened. I was driving from staten island to flushing to pick up my friend to go back to my home. Along the 495 highway, we were driving around 45-50 mph and suddenly a warning popped up on the abs system saying that the "breaker is on. " we became really nervous so we wanted to check out why that message came on. There was a car about 100 meters in front of us, so I stepped on the breaks, but I was not able to step down on it. The brake is completely locked and had no way to slow it down and within two seconds we hit the car in front, and our car was totaled. Fortunately, nobody had to go to the hospital. After we got home I felt dizzy and ears were ringing. Fortunately, I felt better after a couple days. We also tried contacting different lawyers, but none of them would take our case because there were no reports of me being injured or any other doctor reports. This is ridiculous because it's basically saying that only if someone got hurt and was brought to the hospital would there be a serious case. Is this really how America handles serious car accidents? we hope that Lexus can be fair and have someone inspect the black box to see if it was the car itself that had an issue. We also wish that they will give us a sincere apology, respect, and just a fair answer to this problem.