Gasoline Fuel System Problems of Lexus ES350

The contact owns a 2019 Lexus Es350. The contact received notification of NHTSA campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not called. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

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The contact owns a 2019 Lexus Es350. The contact received notification of NHTSA campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The vehicle was taken to ourisman Lexus of rockville (15501 frederick rd, rockville, MD 20855) where it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2009 Lexus Es350. While driving approximately 45 mph, the contact could smell fuel inside the vehicle. The contact stated the smell was also noticeable when outside the vehicle. The vehicle was taken to the dealer where the technicians stated they could not diagnose the failure but also smelled the fuel. The contact continued to smell the fuel. The vehicle was taken back to the dealer where the technicians stated they would contact the manufacturer to have another technician inspect the vehicle. The contact stated the dealer provided a rental vehicle and was waiting for a response from the dealer. The approximate failure mileage was 15,100.

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My 2007 Lexus hyper accelerated. I had the re-call work done on this. It was as if the car had a mind of it's own it was damaged and I was hurt.

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Gas pedal stuck and couldn't get stopped and wrapped the car around a pole to get it stopped.

On July 16, 2009, my wife was traveling slowly behind a truck when a traffic light turned red. She tried to stop and had her foot firmly on the brake, but the car didn't stop and crashed into the truck in front of her, causing about $8,000 damage to her car and none to the truck. No one was injured, but my wife missed a day of work. We suspect that this was really a "stuck" accelerator problem or, really an electronic problem with the accelerator. This has happened only one time. The Lexus dealer and the auto repair shop said her brakes were fine. Subsequently, in Feb 2010, the Lexus dealer called us and had her bring in the car (2007 Lexus Es350) for accelerator/brake repairs. Although her car has not officially been recalled for the recent Toyota acceleration problem, they wanted to pre-empty a future recall and get her car fixed. Last year, her car was recalled for a floor mat problem, but they said her floor mats had been installed properly and nothing was done.