Table 1 shows one common other fuel system related problems of the 2007 Lexus GS350.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
Tl the contact owns a 2007 Lexus GS 350. The contact received notification of NHTSA campaign number: 18v432000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kendall Lexus of eugene (380 goodpasture island rd, eugene, or 97401, (855) 981-5525) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Received urgent safety recall notice (elf-potential fuel pressure sensor leak - can cause fire!). Called dealership to make appointment to repair. They said they did not have the part, would have to order and call me to schedule appointment. Could be as long as a month! unacceptable! why didn't Lexus/Toyota have enough parts ready to ship to accommodate the repairs? they know how many cars it affects and the recall came out in October of 2014. They had plenty of time to be ready & have the parts available to get them to the repair facilities in a timely manner. This is a safety issue and I don't feel real safe right now.
The contact owns a 2007 Lexus GS 350. The contact received notification of NHTSA campaign number: 14v647000 (fuel system, gasoline) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
I received a recall notice about two months ago and after numerous calls to my local dealer, akron canton Lexus, nothing has been resolved, no replacement has been made and have not received any help from my local dealer. The recall involves a potential fuel pressure sensor leak which I might think may be a serious issue to address especially since important safety recall notice is written in red ink!!.
Low beam xenon headlight on drivers side intermittently shuts off. At times both low beam headlights flicker and shut off completely causing no vision at night. When the lights are switched off then back on they work once again but usually for a few minutes only. Also, there's always a strong gasoline smell in the car, while sitting still. Once the car is in motion, the smell seems to go away.
3/24/09, received a safety recall notice from Lexus division, Toyota motor sales, USA, inc. Torrence, CA about a replacement of fuel delivery pipes (fuel rails) I purchased a 2007 Gs350 Lexus from putnan Lexus, redwood city, CA 94063 about July 2007. 3/23/09, called Lexus of serremonte, coma, CA , 877 200-4498; talked to cindy at service dept; gave her the VIN, my full name and home address. She told me it will be ready in about 5 days & then to arrange appt for repair. 4/1, about 2:35pm,talked to robin on status after being put on hold and transferred 2/3 times in about 18 minutes, I was told there was no record of any order for the fuel rails; cindy did not order the parts; they are having problem locating me in their records because I did not buy the car at serramonte; they have to find me through their national register ??? robin assured that the parts were being order and to call back in 2/3 weeks, due to several back log ?? 4/21, called serramonte again for status. . Talked to eva, x 2133, head of cashier/service dept; she has no record of me, no order and gave me the same reasons; 3000 cars back log, did not buy it from them, etc. She assured me again that she is creating a file and the parts will be ready in 2 weeks. , . That is after I threaten to call the general manager. I am not at all satisfied with her answer either despite her promise to put my file on her desk!!!! I called putnam Lexus, the dealer I bought the car from; talked to oscar pacheco, service consultant; I now have an appt for 4/29/09 at 10am with the required parts in store already. That tells me Lexus of serramente lied to me 3 times about the order of the parts, grossly inefficient and not in compliance of your safety recall. Please do whatever necessary to enforce compliance. I am also sending a copy of this to Lexus, Toyota motor sales to investigate their own dealers unacceptable sales/service practice.