Table 1 shows one common suspension related problems of the 2014 Lexus GX.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
My entire vehicle lean excessively to the right side, I took it into the dealership and they said that's normal and within the vehicle spec. Second issued when vehicle is in motion and the brake applied the driver seat move about 1/4 inch they said that's also normal. Never heard of that's normal for the seat to move forward and that's is safety.
I have a 2014 Lexus Gx 460 which has an obvious lean to the right/passenger side. The passenger side sits approximately 1" lower in the front. When I brake the vehicle pulls hard to the right every time. This is a safety concern for me due not knowing if the vehicle will overturn if involved in an accident/hard braking. It is also a concern that parts will eventually wear quicker on the passenger side of the vehicle due to the substantial lean causing safety concerns down the road. I have taken the vehicle to a certified Lexus dealer who advises that Lexus issued a service bulletin for this exact issue. Lexus further advised me that they are aware of the problem but my lean was not in Lexus specifications to be fixed with the new part that Lexus has already engineered to fix this problem. They further advised me that I can bring the vehicle back at a later date and they will remeasure the lean to see if it falls under the repair/replace bulletin. If it gets worse by the mileage dead line then I can get it fixed if not I am told that nothing can be done. It is my option that this vehicle has a valid safety concern due to the vehicle leaning to one side. This large and heavy SUV is already a top heavy vehicle and Lexus clearly knows that it is an issue due to the service bulletin that they put out.
The vehicle is leaning to the right side all the time, I take it to fix to time already, and the first time the said the change some spring, so now they said its nothing to fix, I call Lexus and spoke with some manager . And also she doesn't have any solution , so now they said the going to sent someone to check the vehicle so it's like they don't trust of the dealer mechanics, or I don't know because the manager also talk with the services guy on the dealer where I take my car in conference call, so now I waiting to see what it's coming out now because if they already said its nothing to repair and the car it will be like that, if that happens in a brand new car what do you can expect by years, so I hope the come out with a good solution that can benefit the customer , I don't want to have a uneven car, also I risk my live driving a car like that.