Lexus GX owners have reported 2 wheel related problems since 1996. Table 1 shows the 1 most common wheel problems. The number one most common problem is related to the vehicle's wheel (2 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
My Gx550 is vibrating at all speeds. I took my Gx550 in for service on September 2, 2025 at butler Lexus in union city, GA, because of the vibration in my Gx. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my Gx550 to discount tires in douglasville, GA, where they took off all the old weight including the new ones that were added by butler Lexus. I found no improvement as I drove home. I took my Gx550 back to discount tires, I asked them to check the tires and wheels. I was informed by one of the tech at discount tires that the my wheels are marginally out of round and I should let Lexus know to check the suspension. I was told by butler Lexus service department that discount tires was grasping at straws. I spoke with Lexus corporate September 19, 2025, they informed me that butler Lexus service department informed me that my vehicle is suppose to operate with vibrations, that could felt in the steering wheel and seats. I asked for someone from Lexus to come out and inspect the vehicle. At first I was told that Lexus doesn’t do that. Then I was told she would check into it. Also Lexus never addressed the the transmission hard shifts that I reported.
This vehicle is sold as a 4 wheel drive with off road capabilities, but does not come equipt with the proper tires. Lexus tried to cut costs by providing tires made for city streets. When I travel on poorly maintained soft-sand[dirt] roads the vehicle is difficult to control because the tires do not have the proper tread for the intended use. I have had several almost accidents and I know it is only a matter of time before I have an accident. I do not feel that I should have to buy new tires. The dealer doesnt seem to care so I contacted Lexus of north America by certified mail and informed them I will be holding them responsible for any accidents caused by improper tires. I have not heard back from them. My previous car was a 2006[same model] that came with off-road tires and I had no safety issues. I am sure there have been quite a few accidents caused by selling off road vehicles without the proper tires but as most of these accidents are "one car accidents' generally at very low speeds there are most likely no statistics to be had. Thank you for our safety concerns.