Carrier/rack problems of the 2003 Lexus GX470

I am the original owner of a Gx470 Lexus. This vehicle along with other vehicles is garage kept. I don’t drive some of my vehicles a lot as with my Gx470 because of the gas mileage and difficulty in parking verses my c-class Mercedes Benz and other cars. But in March of this year I noticed severe cracking in my front dash while taking a long trip. The cracking is so severe that it goes across the front dash where the passenger’s air bags are located. The cracking has also caused the speakers sound to be distorted. I contacted Lexus, but at the time I did not know that there are thousands of Lexus’s Gx470s that have the same exact problem. One of the things I would suggest is that those Lexus owners like myself that is going to file a lawsuit should get together. My email address emike899@gmail. Com I also think that a way to get the addition of Lexus and potential Lexus buyers that have no idea that this problem that kia owners don't have to face is the plan a protest of Lexus dealerships nationwide. Saturday is a big day in the car business; believe me I use to work in the industry. To have even just three to four protestors with signs warning potential Lexus customers of what Lexus owners are experiencing and the fact that Lexus is refusing to make this right will get Lexus attention. This is not a problem based on the consumer but Lexus and whatever company that they contracted with to produce these dash. I am personally going to sue Lexus. I would be willing to share my pleadings with anyone else, but I cannot give legal advise of any kind because I am not an attorney. Pleadings are public record.

The dashboard is cracked and melted.

I have been waiting over 3 years to get the cracked / melting dashboard repaired under the recall I received over 3 years ago. I spoke to the local Lexus dealer and they said I was still # 49 in line to get this done. Really ? after 3 years. How patient does one need to be ? I believe a civil suit is in order here. With the time and trips to the dealer for this and it's still not handled - someone with some authority needs to press this issue with Lexus.

Several cracks (some hairline and others wider) have appeared all over the dashboard, near vents, above instrument console and in front of the passenger side air bag cover. Initially, I thought this was an isolated occurrence but in researching this topic online I realized this is pervasive issue with this model and it's overseas cousin prado. This is clearly a manufacturing defect that Toyota and Lexus must correct. I believe the cracks over the passenger side air bag cover pose a safety risk with potential interference with the operation of the air bag deployment. To be sure this wasn't an isolated occurrence, I have visually inspected 5 other GX 470s in tampa area (randomly) over the last month and each one of them had the same cracks on their dashboards. Here are links to owner forum sites I surveyed to get a sense of this problem worldwide . . . Read more...