Seven problems related to carrier/rack have been reported for the 2004 Lexus GX470. The most recently reported issues are listed below.
There was a recall on my vehicle. The dashboard is all cracked but my problem is that I drive my kids and there is a recall problem with side curtain-shield-airbags (csas) which deploy from the roof rails in the event of certain types of crashes. I had call 2 different Lexus and the headquaters and they all them me different things. I just want the dashboard and airbags to be fix as this is a family bag.
Cracked dashboard and occasional thump,bump when I stop at stop lights.
There is a huge crack in the dash that has been reported by many GX drivers and is obviously a fault in Lexus' manufacturing.
The entire dash board is cracked. There are spots on my leather seats and arm rests are cracked and torn. Also told the truck doesn't have shocks but I can feel every bump.
My vehicle was purchased from a local Lexus dealership in January 2008 and since then has been garaged during the day at my office and garaged overnight in my building's enclosed parking structure. The vehicle rarely sat in the sun for extended periods of time, but in November 2012, cracks on the passenger side dash began appearing. They were razor thin and by the end of 2013, the entire passenger side dash was covered in cracks, directly above the air bag. The Lexus dealership explained that since the vehicle was out of warranty and there was no open recall, any repair would be at my expense, which would be approximately $2,500. I searched multiple online forums (clublexus. Com, Lexusownersclub. Com) and this same premature cracking of the Gx470 dash was being experienced by hundreds of owners. I also own a Lexus ls430 and I have treated it exactly like my Gx470, but thankfully the LS has not exhibited any dash cracking. I feel that the Gx470 dash cracking issue is a safety risk, since the integrity of the dash is being compromised and it may negatively effect the functioning of the vehicle air bags. I feel that this problem is due to poor quality materials and that Lexus should provide a replacement at no cost to the vehicle owner.
Dash pad had hair line cracks throughout. Then started to peel around air bags.
Cracked dashboard with shiny spots that give glare when driving in the sun. This is an issue whenever the car is in motion on any surface (street, highway, turning, etc). We received zld warranty enhancement notification and got on local dealership (grapevine, texas) "will call" list over a year ago. Dealership continues to say they will call when part is available. Online it appears the only people who have had dashes replaced are those who have Lexus blogs, etc.