Latches/locks/linkage Problems of Lexus GX470

The contact owns a 2007 Lexus Gx470. The contact stated that the automatic keyless fob failed and the only way to activate the door locks was with the key fob. There was no manual entry for the vehicle. The contact stated that the doors and the rear hatch were unable to be opened. The manufacturer was contacted and advised that a representative would return her call within twenty-four hours of notification. The failure mileage was 77,000. Updated 10/17/11 the dealer agreed to fix the vehicle at no charge. Update 10/26/11.

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My 2005 Lexus GX 470 has had 3 door actuators replaced already, and the 4th door actuator just went bad, along with 1 of the 3 that had just been replaced. The door actuators are what unlock the automatic doors. This could be a safety issue because the only door that opens with a key is the driver door. If someone needed to enter the car quickly to assist someone at any location other that the driver location, it could cause a problem. This occurs on a daily basis and I suspect I'm not the only GX 470 owner who has had the problem. It seems that there are defective actuators being installed by Lexus and although the likelihood of injury is fairly low, it could be a problem in an emergency situation.

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We have twins and have to use two car seats. Child safety restraint latch system on the second row seat of a Lexus Gx470 behind the driver side of the vehicle is not positioned according to federal guidlines. One latch is in the middle of the bight of the seat and the other latch is in the middle seat just on the other side of the seat belt recepticles for the middle passenger and passenger behind the driver. When installing a child seat behind the driver side, the seat sits at an angle and the rear of the carseat closest to the driver seat is off the seat about 3 inches allowing it to bounce up and down. Additionally, the seat can be moved, even when tightened with a mighty tight, more than an inch(which is the maximum allowed) because of the positioning of the latches being on an uneven surface. A child seat cannot be installed using the latch system behind the driver in a way to be signed off as safe by NHTSA certified technicians. This problem has been presented to Lexus local dealership, regional representative, corporate supervisor, corporate executives. I have written documentation of all conversations with them. There were talks about them buying back the vehicle. The regional representative told us to go find two carseats that could be safely installed and Lexus would by us two new ones. The technician at the store we went to is NHTSA certified and said there is not a way to safely install any car seat using the latch system on that side of the car as well. A NHTSA certified ms firefighter concurred that using the latch on the driver side was not safe. Lexus offered $2,000 toward the purchase of another Lexus product. I have spoken with steven beretzky at NHTSA in detail about this situation. We were told that nothing could be done to change were the latches were placed.

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