general problems of the 2007 Lexus IS - part 1

My vehicle has a sticky dashboard and has a reflection to my front windshield. When it Is sunny, that reflection Is very blinding when I’m driving. My vehicle Is available for inspection if needed. I am scared for myself and my passengers when I’m driving. My vision Is 20/20 and this reflection Is very bothersome. The Issue has been confirmed by my local mechanic. I called the dealership and they also confirmed the Issue, but they were unable to assist me and recommended me to file a complaint with NHTSA. The vehicle has not been inspected by the manufacturer (I offered to do so but they did not confirm an appointment for any further assistance), police, insurance, etc. There were no warning lamps, or any notices for this Issue.

The dash Is shining and obstructs my view of the road.

I have a 2007 Lexus Is350 with the melting dashboard and door panels. The dashboard causes a terrible glare that reflects off the windshield and making it difficult to see the road and causes a smell in the car as well.

Darh broad broken not safe need be replace.

The dashboard of the car becomes sticky and shiny when under the sun. This creates glare on the windshield of the car and Is so bright that it makes it hard to see the road during the daytime.

My whole dash and doors are sticky and peel off at the slightest thing. I've had the car for less than a year and the it's literally coming off.

The rubbery parts of the dash board and door panels are melting away. Frequently when they get touched, part of them get wiped away. The dash board Is very sticky!.

Interior melting dashboard and door panels, mu 6 year old son gets it all over his hands and clothing , the glare from the dash blunds me in the miami florida sun. Cant touch dashboard are doir panels without making deep cuts and dents . Not sure if its toxic or not but windiws up with ac and my family driving cant be good with these going on .

The dash board and door panels get sticky in high temperatures.

The dashboard & sideboard panels are melting and Is sticky. It's dangerous to drive and should be a safety recall as when the sun shines the reflection Is blinding and I can not see in front of me. I would consider this a safety Issue and it should be a recall.

Car dashboard Is damage and the doors plastic Is peeling off.

The dash and side panels get extremely sticky and. Have an odor that affects vision while driving not to mention the glare from the dash. Toyota and Lexus are aware of the problem as there was a class action lawsuit against them that was dismissed once they agreed to take care of the problem. They failed to follow thru leaving approximately 3. 5 million vehicles with the problem. I have spoken to Lexus with their attitude being not a thing are they willing to do.

Melting dashboard and door panels. This makes the dash sticky and can give off odors.

Lexus knows about and will not fix the 1st generation of direct fuel injection on the Is250/350 engines model years 2006-2013. Lexus claims to me that when in cold climates the fuel will condense on cylinder walls and then contaminate the oil. This running rich problem then causes the engine computer to trip or present failure codes and then deactivating the vehicle stability control safety functions that are needed when the car Is driven in cold climates. Lexus said they had a program in place to deal with this problem but it expired before my car presented symptoms, this was due to the car being stationed with me in warm climates from 2008 to 2012. Lexus refuses to help rectify the situation.

My dashboard has a sticky substance, causing a glare on my windshield and blocking my ability to see out of my front window. I recently learned Lexus has been aware of this Issue for years, but only considered it a "cosmetic defect. " however, per the photographs, this defect Is causing significant impairment to my ability to see out. I have had my car serviced at nalley Lexus in smyrna, GA since I first owned it and the recall was never brought to my attention because they deemed it "cosmetic. " I have sent pictures to Lexus's corporate offices showing the blocked visibility - the same pictures I am attaching to this claim. They offered me $400 towards the $2000-2500 replacement cost. I am unsure of the exact date which the Issue started. It has progressively worsened. Only in the past month did I begin searching online for solutions and found this Is a well-known Lexus/Toyota defect. Lexus should be required to notify customers of any defect at their dealers, not just ones they deem as safety. ## #vpic# 1 - check digit (9th position) does not calculate properly; 14 - unable to provide information for all the characters in the VIN. #vpic#.

Takata recall I have got recall letter last year about sticky dashboard I am still waiting on the company to call me or sent out another recall letter when the parts come in. My dashboard Is getting real bad. I am wiping down with soap and water. It getting a reflector to my window when the sun Is hitting right at it. Please respond. Thanks, tomeka robinson.

Hello: I own a 2007 Lexus Is250. My vehicle has had an ongoing engine misfire Issue and has run extremely rough. In addition, my srs light and there Is an Issue with the driver's side knee air bag inflator connector. Finally, my dashboard, front and rear door panels have been sticky and melted over time when it Is hot and there Is no reason why this Is occurring. The dashboard and door panels become glossy, crack and have broken off into pieces and the shine/gloss from the dashboard causes blinding while driving due to the reflection of the sun on the dashboard. These Issues have been going on for a period of over 10 years and I had multiple accidents due to these numerous Issues. I have reported these to Lexus corporate on multiple occasions, including in 2016 and 2017. However, Lexus has refused to fix them stating that they are aware of these Issues and had the zlj, zld and zla warranty programs but that they had expired in 2017. However, I later found out that none of those programs had expired at the time I called Lexus's corporate office. One of their programs, the zld warranty program, was apparently extended until 2021, however, Lexus failed to inform most vehicle owners of this. These Issues are a safety Issue. They have caused my car to malfunction for over 10 years and to have accidents. Many Lexus owners have also reported about these Issues in Lexus owner forums on the internet and have stated that they have had accidents due to these Issues, but Lexus failed to properly inform customers of the extended warranty and refused to fix these cars. With these Issues continuing and becoming worse over the years, they are no longer a warranty Issue, but a safety Issue for drivers. I am requesting that the nhsta investigate this Issue and require, if possible, that Lexus Issue safety recalls for these known defects and fix these Issues immediately to prevent car accidents.

My dashboard Is sticky and melting and when the sun shines it causes a glare. It Is worse in warmer weather.

My 2007 Lexus Is250 has a sticky melting dashboard and sticky door that are a nuisance and affect my driving. This Is not safe and Lexus used a horrible material for it.

The front dashboard and side panel doors melt in heat and can cause serious damage to passengers in in an accident. I live in florida and have complained about this for 3 years and continue to get the run around and placed on waiting list for several years.

The present Is to express my concern in regards to how the interior of my Lexus Is250 has melted and deteriorated. The dash board Is completely shiny which causes a bright reflection in my windshield while driving. Along with the glare in the windshield, the melting plastic could tamper with the functioning of my airbags and may even be releasing harmful chemicals. After reading and researching about the matter I was directed to safercar. Gov to voice my concerns and join the thousand of Lexus owners dealing with this horrible situation.

The dashboard seems to be melting and Is sticky and shiny. It creates a blind spot when the sun hits it just right. I contacted my Lexus dealer in austin and they say car Is out of warranty so they want us to pay to fix it. I don't think a dashboard should be melting and turning glossy. This should be considered a defect that poses a safety Issue.

The dashboard panel has deteriorated to the point that it Is soft, tacky, and a significant glare Is reflected onto the windshield reducing a driver's visibility. The deterioration continues to worsen spreading throughout the dashboard where the passenger airbag Is enclosed.

The dash console Is soft and sticky. It's literally melting and mars very easy. Shiny and reflective during the hot sunny days. With a hard press, it will retains finger prints. This Is a defective part on the manufacture. Contacted arrowhead Lexus in glendale about the problem and they blame on detailing materials such as cleaners and leather protectant breaking down causing the dash to be sticky and melting. This Is complete false and inaccurate because I personally wash and clean my car and only used microfiber and warm water to clean the interior. Lexus should look into this problem and fix it the right way rather than blaming the customer who has been loyal and owns 3 Lexus so far. I currently own a 2007 Lexus gx470 and a 2007 Lexus Is350. I do not have the problem with my GX. It's the Is350 dash that has the dash problem.

My car dash board and side panels are beginning to melt. Since this Is happening exactly on the driver side dash board, it Is hard to see through the windshield at times due to having a reflection.

Dashboard started melting as well as doors after 3 days from when I bought the car from Lexus of orlando, took it back and they were not able to assist cause car was off warranty by 4k miles, if I knew this was happening I would have never bought it.

Dashboard on this vehicle Is slowly melting off causing a hazardous glare when driving. The glare interferes with vision while driving. With the dashboard melting I am now questioning whether the air bags are in full function or if they are faulty. The door panels are staining clothing and handbags as well. Lexus has said this has been reported many times and they are aware but they are unable to assist with this Issue. Driving this car during daylight Is becoming dangerous.

The dashboard in my Lexus Is250 appears to be melting. The dashboard becomes extremely sticky when the vehicle Is in the sunlight. As a result of the inferior quality, a shine Is beginning to appear on the dashboard which reflects on to the windshield when in the sun. The reflection in the windshield makes it difficult to see when driving and Is getting increasingly worse as time passes.

The dash board and door panel are disintergrating . They are sticky and when touched it gets indented or the pieces just come off. . .

Black dashboard and inside door panels are melting on my 2007 Lexus Is 250. While driving, the sun will glare off of the melting dashboard compromising viability to the driver. If you touch the dashboard, an imprint Is left. Valet services are unable to place tickets, or any other material for that matter, on the dashboard because it will stick to the dashboard and leave residue. The same material Is used for the door panels. As you open the car door from the inside of the vehicle, the black material gets caught under male and female fingernails, gouging the material. I believe this Is a manufacturing defect. This Is not a result of owner neglect. On a side note; this vehicle has lived in many environments - colorado (dry climate), texas (dry climate), and florida (moist and warm climate). Lexus customer service has been contacted and does not take responsibility for the defect. If I want it fixed, Lexus states that it Is my financial responsibility to replace. If cosmetics and quality are not important to Lexus, safety should be!.

Dashboard and side moulding are melting and sticky to the touch.

I noticed the dash board getting shiny with a sticky feel and it continued to grow in density over months until about 6 months ago when the car wash company I use, told me they have been seeing a lot of that in Lexus and Toyota models. In essence, my dashboard Is melting and the glare from the dashboard/windshield Is increasing which Is affecting my visibility when driving. Lexus said that since my car Is out of warranty and there Is no official recall yet, there Is nothing that they can do except charge me $1500 to replace the dashboard. They acknowledged they are beginning to see more frequent cases of this.

On or about August 2012, I began to notice that my dash board was sticky. I attempted to clean it but that did not solve the problem. It kept getting worse and worse. It seems like the inside of my car Is melting. The dashboard and the black paneling on the doors Is melting. When driving in direct sunlight, it Is difficult to see out of the front windshield.

Dashboard Is extremely sticky as if melted and causes an awful glare on the windshield during night and day hours. Lexus said this was a vanity Issue and would not warranty it out. I do not have the money to replace the dashboard. Also the handles on the doors where the same materials Is, Is very soft and able to be manipulated which does not affect driving but it Is an Issue.

The dashboard Is melting and causing a huge glare on the windshield making it hard to drive. Also the material on the door panel Is like clay. Your nails dig in.