Three problems related to car accelerates on its own have been reported for the 2009 Lexus IS. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2009 Lexus IS based on all problems reported for the 2009 IS.
3/8/2010 involving 2009 Lexus Is 250: as the driver of the Lexus Is 250 was entering the garage, she was applying pressure to the brake while the garage door was opening. As the driver released the brake to move forward into the garage, the Lexus Is 250 unexpectedly accelerated and the vehicle sped forward. The driver was stopped from going through the garage by forcefully pressing on the brakes and stopped by the garage cabinets. Acceleration marks were present on the asphalt approximately 10 feet before the opening of the garage and brake marks were present inside the garage. This was the first time the unexpected accelerated occurred and we immediately contacted the dealer for direction. The dealer suggested that we bring the car to the dealership for inspection. The owners were not comfortable driving the vehicle to the dealership due to the current incident of defective functioning. The dealer came to pick up the car and the owner followed in a courtesy vehicle back to the dealership. Once at the dealership, the customer service representative notified the owner that they were unable to accept the car do to the damage located in the driver side bumper which was a result of the incident. The dealership had possession of the keys and the vehicle. The owner notified the dealership that he was uncomfortable to drive (or have) a driver take the vehicle home do the vehicle malfunction. The owner was advised to contact 1-800-255-3987. The owner requested to leave the vehicle at the dealership to avoid any other incidents until the malfunction Is investigated. The Lexus Is 250 was taken to the dealership appox 2 weeks ago for maintenance. The driver side mat was removed over 3 months before the incident and no other repairs have been made to the car.
Rapid acceleration, 2009, Is 250, Lexus. Pulling into a parking space with the foot on the brake. Car accelerated, jumped a curb, over a 6 foot wide grass separation and totaled a parked car in front of the parking space. Car was serviced that very day for it's 5,000 mile check. First time we drove the car after being serviced. Had our car repaired for front end damage. Contacted Lexus on their hot line, reported the incident, was instructed to write them with all the details. Have not heard one thing from Lexus corporate since we sent the letter on 12/30/09 no one has checked the car. Contacted the dealer in peoria illinois. They would not return our calls. Confronted them about the problem on Saturday. They would take the car back in a trade. Would require me to take another lease, added a year onto the lease plus increased my monthly payment by $80. This was never an offer to check the vehicle. Car Is basically parked in the garage because we are afraid to drive it. It was not the floor mats. There Is no way that was a problem. Updated 05/24/10.
Four incidents of unintended acceleration. On four occasions the 2000 Lexus Is250 I purchased on September 3, 2009 had unintended acceleration of up to 5000 rpm. . Three times this occurred when starting the car in park; the fourth time was when the car was stopped and idling. Twice I had the dealer, thousand oaks, CA Lexus, examine the problem and was told no defect could be found. On the fourth occurrence I noticed my foot was on the edge of the brake pedal and depressing the accelerator simultaneously. I wear only a size 9 shoe, have been a licensed driver for over 65 years and have never had any experiences such as these. I have concluded that either the brake and accelerator pedals are too close to each other or they have been positioned too far to the left, that Is, too close to the steering column causing one's foot to be on the edge of the brake pedal. Since unintended acceleration has been revealed as a problem with the Lexus, I shall appreciated your response to the problem I have described. Thank you.
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