general problems of the 2009 Lexus IS

I am submitting this complaint regarding a safety concern with my Lexus Is 250. The dashboard in my vehicle Is melting and has become extremely sticky, shiny, and reflective. As the material deteriorates, it creates significant glare on the windshield when sunlight hits the dashboard. This glare interferes with my visibility while driving and creates a potentially dangerous situation for myself, my family, and other drivers on the road. This Issue Is not merely cosmetic. The deteriorating dashboard material directly affects safe vehicle operation by impairing the driver’s ability to clearly see through the windshield, especially during daylight conditions when sunlight reflects off the dashboard surface. In addition, the dashboard material appears to be chemically breaking down. The surface remains sticky and continues to degrade over time, raising concerns about possible chemical exposure inside the vehicle cabin for my family I contacted my local dealership and also reached out to **Lexus corporate customer service. I was informed that Lexus previously had a customer support program addressing melting dashboards, but the program expired in September 2021. I was told notification letters were sent in March 2019, but I never received one. Had I received the notice, I would have addressed the Issue because it directly affects driving safety. They said there was nothing else they can do. Given the ongoing safety risk, I respectfully request that the **national highway traffic safety administration review this defect and determine whether further investigation or action Is warranted. Thank you for your time.

The dashboard Is melting leather, as well as the inside door panels on all four doors that are leather. It burns my wife’s skin and my kids while leaving sticky black residue on our skins. It Is melting so bad there are chunks missing from the leather from a simple rub.

I don't have to press the brake to switch gear like to put it from parked to drive.

Vehicle door panels and dashboard are melting and chunks come of when you graze the panels on a hot day even when putting windshield heat protectors material comes off.

The dashboard Is melting and causing a sticky, viscous film that not only smells bad but Is causing a severe blinding glare while I am driving . It cannot be removed or remedied and it getting worse causing more of a safety Issue.

Dashboard and door panel are melting. The melting on the dashboard cause a shinny reflection that prevent visibility.

My dashboard has that tacky glossy substance on it and causes Issues with my visibility. I have tried to remove it and dull it so that it would be better to see, but I have not had any success.

Melting dashboard.

While driving on a northern California highway on 12/23/2016, I heard a huge explosion and saw that my sunroof had exploded. I immediately closed the hatch to prevent glass from coming into the vehicle. When I pulled over and got out to look at the damage, I noticed that the glass was pushed up - indicating that it had exploded outward not inward (as in something falling on it).

While driving 60 mph on the freeway my car suddenly stalls, loses power, and stops running!.

My dash board Is melting. It Is really sticky and produce a glare on windshield when driving in the direction of sun. It Is becoming very difficult to see. There Is a recall on other years and models. Recall should be reevaluated to include all cars effected by this defect.

The safety Issue with my vehicle Is the "melting dashboard," it seems to be common with vehicles like mine. The stick-glue like substance Is not only a nuisance but also a safety hazard. It creates a glare on the windshield that makes it nearly impossible to look straight forward, especially during afternoon hours of driving. At times I have to lean to one side or the other. The gooey substance and gashes along with the safety concern over the glare in my opinion call for a recall. This Is not normal. Please look into this Issue.

I was driving on hwy 32 when I heard a loud explosion and glass shattering. I pulled over to inspect my vehicle. I noted no physical damage to the outside of my vehicle. I got back in my vehicle to inspect the windows. I pulled back the visor to my sunroof and there was glass everywhere with a big hole in the middle. I exited the vehicle to see if an object had hit my sunroof and found no objects, other than pieces of glass.

The dashboard Is melting, it gets sticky and when driving in the sun there's a noticeable glare that makes it hard to drive. And the same thing Is happening to the driver side door.