general problems of the 2012 Lexus IS

Five problems related to air bag have been reported for the 2012 Lexus IS. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Lexus IS based on all problems reported for the 2012 IS.

1 Air Bag problem

Failure Date: 06/23/2026

The dashboard on my 2012 Lexus Is 250 has developed significant cracking across the surface despite the vehicle being garage-kept, low mileage, and well-maintained throughout my ownership. The cracking Is not the result of any accident, impact, or misuse — it appeared spontaneously and has progressively worsened over time. Lexus acknowledged this as a known defect by establishing customer support program zlz, which provided extended coverage specifically for dashboard, instrument panel, and interior trim panel cracking on certain Lexus models. The existence of this program confirms that Lexus was aware of a systemic manufacturing or materials defect affecting these vehicles. My vehicle fell outside the zlz coverage window by a matter of months. Despite my appeal to Lexus national headquarters citing my long-term ownership, the vehicle’s low mileage, and the timing of the condition’s appearance, Lexus has declined to provide any assistance and has stated this Is their final position. I am filing this complaint to document this defect and contribute to the record of affected owners. Dashboard cracking of this nature Is not only a cosmetic Issue — a deteriorating dashboard can cause glare, distraction, and potential visibility impairment for the driver, which raises legitimate safety concerns. I am requesting that NHTSA review whether customer support program zlz adequately addressed the full scope of affected vehicles and owners, and whet.

2 Air Bag problem

Failure Date: 02/25/2022

I own a Lexus 2012 Is250 and currently active duty member stationed at aviano air base, italy. I was not notified that my vehicle Is overdue on a safety recall until today when I am trying to ship the vehicle back to the us. What further actions can I do to get the recall done? can I get the vehicle waivered to get the recall accomplished when it reaches the us?.

3 Air Bag problem

Failure Date: 10/20/2019

I was rear ended by a car at a high rate of speed and pushed into the car in front of me. None of my air bags deployed.

4 Air Bag problem

Failure Date: 03/07/2019

The top convertible motor got broken about two years after I bought it so I went back to the dealership and luckily it was under warranty so they replace it but now the one they put on that time now it's broken again and they want to charge me to get fixed.

5 Air Bag problem

Failure Date: 05/23/2017

Takata recall my local dealer does not have the parts necessary to remedy the problem. They put me on a wait list and said it could take 2 months for the them to get the parts. This Is Lexus san diego.


Other Air Bag related problems of the 2012 Lexus IS



IS Service Bulletins
IS Safety Recalls
IS Defect Investigations