Tire Problems of Lexus IS

On Saturday 3/14/26, while driving on florida's turnpike at highway speed, without interior dashboard warning lamps or other warning symptoms both rear tires failed simultaneously & disintegrated creating a potentially catastrophic driving hazard for those with me inside the car as well as others on the turnpike. This type of failure occurring at the same time on both rear tires with relatively low mileage of 27,680 miles raises concern about a potential defect. The rear tires are the original factory tires. I do have photos + video evidence of the damaged two rear tires which were replaced on Monday, 3/16. I no longer have the damaged tires, however it may be an option to speak with tire kingdom. I have attempted resolution immediately following the incident from Lexus of west kendall as well as bridgestone. The dealership leadership advised "I should be happy those tires gave you almost 30,000 miles since these oem tires should be replaced every 15,000 miles. " he replaces his own tires every two years. The service manager stated the problem was that I drove over too many potholes & curbs without having my car aligned. He also said he lives two miles from his job & dodges 15 potholes daily going to work. I have already met in person with the service manager & have had multiple conversations & email exchanges with dealership management including bridgestone. Bridgestone will only deal directly with the dealership. I have provided photographic & video evidence of the tire failures to all. Despite these efforts, the Issue remains unresolved. Given the severity of the incident & the safety risk involved, I am requesting: immediate escalation to a regional case manager; a formal inspection & defect evaluation of the failed tires via photos & video; review for $758. 23 reimbursement under warranty or goodwill consideration. Please advise on next steps & confirm that this case has been escalated. I appreciate your prompt attention to this serious matter.

See all problems of the 2019 Lexus IS 🔎.

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See all problems of the 2010 Lexus IS 🔎.

I have had three sets of cooper zeon 2xs 215/45zr17. There have been problems with all three sets. I was traveling long distance when my rear drivers side tire came apart and rolled away while I was on the on ramp for i24 which Is a very busy major highway. I was probably going about 35 mph at the time this occurred. There was approximately $1250 worth of damage to my car not including replacing my tire which I will never buy these type of tires ever again. Also, this delayed my trip to visit my grandmother who was dying in the hospital at the time. I contacted the local tire company where I had purchased this most recent set of cooper zeon 2xs tires and was told they could not help me due to the fact there was damage to my vehicle. They referred me to cooper tires 800 # where the lady stated the company that handled claims for them would be contacting me to obtain my tire and information regarding the accident. This company, crawford claims, contacted me about a week or so later to inform me of the process. They sent a packet of information including a ups label to mail the tire to cooper tires laboratory for analysis and a form for me to complete along with obtaining quotes for the damages to my vehicle and photos. After all this of course my claim was denied stating there was a cut in tire which caused it to lose air pressure and come apart. I am not sure how this could be determined since their was virtually nothing left of the tire except for the band that fits around my wheel rim. At this point I have turned in the claim to my insurance for repairs which I have a $500 deductible and the tire Is not covered under my auto insurance. I am also going to have to replace the other three tires when I can afford to as I do not feel safe driving with the remaining 3 tires on my car. I had requested my defective tire be returned to me upon conclusion of my claim and I still have not received the tire.

See all problems of the 2002 Lexus IS 🔎.