Air Conditioner problems of the 2007 Lexus IS250

The contact owns a 2007 Lexus is 250. The contact stated that the interior of the vehicle became filled with water, covering the passenger and driver's side front and rear floorboards. The vehicle was taken to a private mechanic where it was determined that the grommet from the air conditioning had failed. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was 77,500.