Eight problems related to steering have been reported for the 2007 Lexus IS250. The most recently reported issues are listed below.
The steering system lock and I cannot steer the car. It says p/s on the dash panel. I have searched the internet and other consumers are having the same issues, this is very dangerous and scary. I was backing out of a parking space and the steering lost power and locked 11i could not drive my car.
The electric power steering stopped working several weeks ago, after a normal start-up and driving for about 20 minutes. This could have caused a fatal accident, luckily I was driving instead of my wife who usually drives this car. This car has an electronic steering system, not the normal system which uses power steering fluid. When this first occurred I was barely able to drive it back to my house where it sat for a couple of days. Thereafter, with the steering still not working, the car was taken to the dealer (tom williams Lexus of birmingham, al). The dealer checked the car out and held it for several days. Their 'repair' was to replace the car's power steering ecu. They had to order the ecu and that took a few more days. They replaced the power steering ecu but the steering still did not work . They then call me and tell me that further repairs are needed. They said that the power steering rack needed to be replaced, calibrated and realigned($4500). This all seems very odd to me. Even after paying out of pocket for the repair, I'm scared out of my mind to allow my wife and kids back in that car. It was literally impossible to turn the wheel when the steering went out. There was a steering campaign several years ago (9lc), but the dealer told me that my VIN is not in the range of cars needing repair. I can understand that older high mileage cars sometimes need repair, but the steering system should never fail. After reading other complaints on the NHTSA website and user forums, I understand that this problem exists with many other Lexus Is250 and is350 vehicles. I contacted Lexus customer care and they said they would look into offering some out of warranty assistance. After several days of waiting on their response, I called Lexus back and they said they decided not to offer any assistance. We own a ls460 and this Is250 and now, we don't trust Lexus vehicles.
I have a problem of power steering today, the red light p/s appears and I found that it's hard to turn my car wheel either to left or right. I have check with a local repair shop and learn from the technician that nothing wrong with the alternator and the problem might come from the faulty crankshaft pulley. I also learn from online that Toyota will inspect recalled vehicles and replace the crankshaft pulley if necessary at no charge, but my Lexus dealer in westminster CA 92683 verify that the power steering recall is not for my car model. Please check the case and let me know what to do to gain the power steering recall benefit as others who have the same problem but with different car model. Thanks for your time!.
November 2015: I own a 2007 is 250 with approximately 240,000 miles. I am the original owner and the car is totally stock. The electric power steering stopped working several days ago. This was upon start-up after sitting for about 90 minutes, not while driving. This car uses an electronic steering system, not the normal system which uses power steering fluid. I was unable to drive it, so the car was first towed to my house where it sat for a couple of days. Thereafter, with the steering still not working, the car was towed to the dealer (meade Lexus of southfield michigan). The dealer checked the car out and held if for several days. Their 'repair' was to unplug the car's computer and plug it back in. Now the steering works. They tell me that no further repair is necessary. This all seems very odd to me. I'm scared out of my mind to allow my kid back in the car (18 year old new driver). It was literally impossible to turn the wheel when the steering went out. There was a steering campaign several years ago (9lc), but the dealer told me that my VIN is not in the range of cars needing repair. I can understand that older high mileage cars sometimes need repair, but the steering system should never fail. After reading other complaints on the NHTSA website and user forums, I understand that this problem exists with other Lexus Is250 and is350 vehicles. I am unsure how to proceed, because I fear that the car is unfit to drive.
Dashboard melting and door side panel melting. The melting of dashboard and side door panels causes a shiny reflection onto windshield. The glare from the reflection caused the driver difficulty in seeing and led to accident.
Driving on the highway all of a sudden the power steering shuts off. The steering gets very stiff and barely manage to get safely to side of the road. (a driver with less arm strength would most likely cause accident due to stiffness of steering) when pulled to side of the road and vehicle is turned off then turned on again. The steering works properly again. While it does this the "p/s" light on dash comes on. Also the vehicles hid lights go out while driving. When turned off and on again. They continue to work.
There appears to be a design defect relative to the clearance of the front tires with the wheel wells. I was driving on the freeway and suddenly heard a loud thumping which I assumed was the tires because as I slowed, the noise slowed and then stopped. I got to my destination only a few minutes away and checked the tires to find that the furthest interior 1 inch of tire tread of my right tire had been ripped off and exposed a portion of the steel radial. The remainder of the tread of the right tire was in tact, and had about 1/4 inch of tread, indicating to me that the tires were not worn down at all. I had 33,000 miles on the car, nearly all freeway. I believe that the tires make contact with the inside of the wheel wells when you attempt to turn as tight as possible, as in making a u-turn. I base this on my recalling making sharp u-turns and hearing a rubbing/grinding sound coming from the tires. I went to the Lexus dealership in glendale, CA, and informed the service department of my belief and showed them the tires. They stated that the tires were not drivable (which was obvious) but that it was just normal wear-and-tear. I then showed them the remaining tread on the tires and their excuse was that the alignment must be off and causing that part of the tire to wear quicker. They rejected my demand that they replace the tires on grounds that the car had a design defect. I was forced to buy replacement tires at my expense.
Complaints regarding 2007 Lexus is 250: 1. Steering wheel sticks when turning to the right. This occurs 3-5 times per week and has almost caused several accidents and collisions. 2. When applying pressure on the brake, the car jumps forward and accelerates. This occurs 2-5 times per month. This has nearly caused me to rear end other cars on several occasions. 3. Car flutters and stalls when reversing. ( car is an automatic) car also flutters when stopped at a red light or stop sign. Car does this when its hot or cold. This occurs 5-10 times per month. I have taken my car to the Lexus dealership several times for the above issues, and they have done nothing. These issue occur very frequently and the dealer seems to not be able to "find" any problems. I have received a recall notice for an acceleration issue, and was instructed to remove my floor mat. Nothing else has been done and the dealer has been no help. I am concerned that these issues will harm or even kill myself or my family and or another driver or family on the road.
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