27 problems related to structure have been reported for the 2007 Lexus IS250. The most recently reported issues are listed below.
Issues with dashboard melting and both driver and passenger doors.
Material on my dash appears to be sticky, possibly due to hot weather, and can cause a significant amount of light reflection producing glare on the windshield. Depending on the sun's relative direction to the car, it can hinder visibility to where driving during the daytime is not feasible.
Dashboard is literally melting. Looks shiny and is sticky to touch. Leaves black residue on fingers and creates a dangerous glare on windshield.
I own a 2007 Lexus Is250 and the interior is melting. The dashboard has a glossy, sticky residue that has made driving during the day in sunny conditions impossible. The residue causes a glare that hinders my ability to see while driving. So much so that I almost missed a stop sign! the door panels are melting to the point that if you touch them the material sticks to your hands and clothing or just falls off and when I get it on my hands it causes a rash. I've contacted Lexus and submitted a request to have these parts replaced and I was quickly denied. I'm reporting this issue to you today because this is my only vehicle and I have no choice but to drive it and I wanted to document my concerns in case something were to happen. Thank you for your time. Have a great day!.
My Lexus is 250 has a melting and sticky dashboard as well as all four door sides and its handle bars. Every time I touch on the dashboard due to the top of the driver's wheel being so close, I had it on my fingertip being sticky and I have to wipe it off but still left some black mark on my finger. Also everytime I put the windshield cover to protect the heat from going inside, it placed some marks on the dashboard. It has been so bad to smell toxic chemicals coming from the dashboard while I'm in the car driving. Need to say more ? I am afraid it may give me an illness in the future from smelling it into my lungs. Can't we have a recall from Lexus and do something about it real quickly ? it would be real nice to replace the old dashboard and sides with a best qualified standard with the materials that is safe that won't hurt the customer and won't damage from the sun from melting again. I see Lexus changed the dashboard material to some kind of leather or thick leather that won't melt. I paid alot of money for my car and I'm real disappointed about the quality of the interior of the car I pay for. I had an old car Honda civic for a long time and I never experienced a similar problem with a dashboard. Very good qualities in the interior in the Honda civic back the 1980s. Now 2005 to 2007 Lexus used a cheaper kind of material on the dashboard ?? we customers paid alot of hard money earned for this car we love. Thank you.
I have a 2007 Lexus is 250. I've had it for 7 years now and love everything about it. But about 2-3 years ago, the vinyl interior starting getting sticky. It's gotten worse that if you touch it the color comes off on your fingers. I have a big shiny area on the dashboard which reflects on the front windshield and makes visibility difficult. I know there's others here in south florida with the same issue, that have gone to Lexus and have been told they have to pay to replace it, that it's not covered.
The dash board started melting during the summer. I approached Lexus while I had extended warranty and they advised they were not able to do anything about it. Would like to know if there is something that can be done to have this replaced.
I have a 2007 Lexus Is250 in which the dashboard and side door molding are melting causing the rubber to come off the dashboard. There has been numerous complaints from Lexus owners that they are having the same issue. Investigator reporter for channel 6 in miami has file a complaint agains Toyota and Lexus to make this a mandatory recall to fix this items,Toyota is aware but they do not want to replace the dashboards unless we pay $900. 00 for the repairs. If they know there is an issue they need to fix it instead of charging the consumer for there mistake.
The contact owns a 2007 Lexus Is250. The contact stated that the dashboard was melting. The glare from the dashboard obstructed the contact's view when driving in sunny conditions. The dealer had never before seen that type of failure. The vehicle was not repaired. The failure mileage was 110,000.
Purchased the 2007 Lexus is 250 used in March, 2014. Within a couple of weeks, noticed the dashboard and interior door panels get very shiny and sticky (I. E. Melting) when it is hot outside and the interior car temperature rises.
The dashboard and door panels of my 2007 Lexus Is250 contain a rubber like material that has become sticky as if it is melting away. It has become extremely fragile to the touch, leaving your finger imprint or even a chunks to come off. When driving during the day, I now have a reflection of the whole dashboard on my windshield which impairs my visions as it is almost impossible to see out without sunglasses on. This has become a major safety issue and for the price tags that come with these vehicles, we should all be getting this problem fixed before it cost people their lives.
I was driving south in my car during the middle of the day, and the glare from my dashboard was so bad I wasn't able to see a car appx 30 feet in front of me. There was no accident, but due to Lexus using defective materials for their dashboard, it has melted and become shiny enough to be a real danger as the glare fully impedes view while driving in sunlight. As the passenger airbag is also contained in the dash, I have heard of a danger of it being triggered as well due to this issue. I contacted both Lexus customer support as well as my local Lexus dealership. I found online that there was purportedly a service bulletin that was issued to by Lexus (I obtained a copy online) to dealers in 2011 informing them of the material problem and availability of replacement parts (affected both dash and door panels), but bulletin this was not communicated to owners (I. E. No recall), so I was never made aware and was out of warranty at the time the bulletin was issued as it was only effective 48 months from in-service date even though my model year was included in the affected vehicles. The most they were willing to cover was 50% of the replacement part cost. My responsibility would have been $2800 to fully re-mediate the issues (dash and doors), which I declined as I feel Lexus should be fully accountable as the problem is admittedly due to faulty material used in the manufacture of certain years/vins of their vehicles. This also impacts my resale value even though that alone is not safety-related, it should be considered as well. I took cell phone video of the glare from my dash that impeded view and have that available if needed.
My dashboard and doors have been melting increasingly over the past year from the florida heat/humidity. The dashboard is coming apart and is sticky. My vision is greatly impacted by the glare on the window that occurs from the sticky dashboard . I am highly fearful of an accident. My doors are so sticky that my clothes are constantly ruined. I contacted Lexus and they only offered $500 as a courtesy, since I am out of "warranty". Lexus quoted me $3300 to fix the problem. I have seen the news with many others with similar problems and no assistance has been offered, placing mine and others lives at risk.
The contact owns a 2007 Lexus is 250. The contact stated that the dashboard melted. The failure created a glare on the windshield that impaired the contact's visibility while driving in the daytime. The dealer stated that the dashboard needed to be replaced. The vehicle was not repaired and the manufacturer was notified of the failure. The failure mileage was 85,000.
Dashboard is extremely sticky and appears to be melting.
The dashboard is sticky, chipping and melting resulting in a blinding glare on the driver side wind shield. The glare reduces and hinders visibility and it has become a safety concern and hazard. The dash and door panel are so soft that anytime I bump it with my nail or ring, a chunk of the dash comes out. This melting is a potential hazard for the function of the air bags.
Dashboard of the car has melted, specifically right in front of the driver position. The size of the melting/shiny reflective area is round and like 9 inches wide. The reflection of the shiny melting rubber from the dash affects having a clear visibility of the road. This is a safety hazard and not acceptable for a relatively new vehicle. This happened for the first time over two years ago, but it just keep getting worse, the car is driven by my pregnant wife.
Dash and door side panels melt and cause glare and scratch very easily. 2 year old son can easily take chunks out and places in his mouth.
Dashboard and doors (inside) become sticky with black greasy pieces which comes off when touched.
For several years dash and other rubber parts of interior are melting and forming a gummy/glue type substance that causes permanent damage to appearance and sticks to anything that touches it including damaging clothing. Lexus made me pay for labor to replace dash but refused to replace door components saying it was too expensive to fix and they insisted I pay for the entire cost of replacing all 4 doors. This is ridiculous that car owners have to pay for fixing a manufacturing defect that is caused by using a rubber that degrades over time and becomes a gooey substance.
The dash and door sills on the car are melting and sticky. You can not get in and out of the car without leaving gouges in the interior. Hands stick to everything and the problem only gets worse. The car is becoming unusable and is defective.
I notice my car dashboard has been melting for about 2-3 years now, it is now creating a obstruction while driving in the daytime because it causes a glare on the windshield. It's literally a sticky mess, the dye in the dashboard if touched transfers on the fabric in car. I brought it to the attention of the dealership, the only I option have is to change the entire dashboard at my cost. Through my research there are many cars on the road with this issue. I appreciate your attention in this very serious matter.
A few months after I purchased this car back in 2011, I started to notice that the dashboard and front door panels started to deteriorate; literally looked like they were melting. It feels very sticky, it gets scratched easily from the slightest touch, but the main thing is the dash, it looks so shiny it creates a horrible glare that reflects on the windshield and makes the visibility very difficult and it just gets worse and worse with time. I have complained several times with the dealership, they say they will only cover the repair partially but still the amount that would come out of my pocket is significantly high. According to what I have researched, Lexus released a service bulletin about this issue with the sticky/shiny dash and door panels. However, the extended warranty on my car would not cover the repair/replacement of the parts. I just hope they are aware that this goes beyond of being only a "cosmetic" problem, because just the glare on the windshield itself can become a significant driving hazard.
Approximately 3 years after purchasing this vehicle, the dashboard and the doors started to get very sticky. When I inquire about this with the dealer in March of 2012 I was told there was nothing they could do, that I needed to have it replaced at my own cost. The problem continues to get worse as the dashboard/doors are melting and are also cracking.
I leased my Lexus Is250 back in 2007 and have since then been the only owner. Since then the dash board of my car has been melting and now causes a horrible glare/reflection on my windshield creating poor visibility when driving on sunny days which is most days her in south florida. Also the inside door panel material has become very soft to touch and seems to be melting also. After discussing this with Lexus they offered me to go 50/50 on the repairs to have these problems corrected which means hundreds of dollars out of my pocket for a repair that is due to poor materials. My main concern however is them doing something about the dashboard because have a blind spot on a windshield is a very unsafe condition for any driver.
The contact owns a 2007 Lexus Is250. While driving approximately 70 mph on normal road conditions the driver observed a hump extruded from the console which interfered with the leg movement to access the brake and accelerator pedal. The vehicle was taken to an authorized dealer for inspection. The technician stated the problem addressed was a manufacturer design issue. The failure mileage was 25,000. The current mileage was 31,000. Updated 05/17/10.
My 2007 Is250 Lexus dash board rattle due to poor insulation. Due to dash being taken apart several times now car turns on 3 times by it self nav systems went out and since dash board is not set properly front windows fog up.
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