Owners/service Manual problems of the 2007 Lexus IS350

There are 2 recalls that I have been told by servco Lexus oahu have to be done at a dealership. The problem is I live on the big island of hawaii and there is not a dealership on this island so I was told I have to pay for the shipping of my vehicle to the the dealership on the other islands, either maui, or oahu. I have argued with them saying it is there responcibility to fix the car and I shouldn't have to pay anything for them fix their mess. I was told by an assistant manager at servco Lexus oahu, that if I read my owners manual I would have known this. Do you know of anyone who has read their owners manual front to back before they bought a car, new or used, what if someone buys a used car and there is not a manual in the car?he also told me that all automanufacturers state that in there mauals so I read my chevy truck and my corvette manual and it says "Chevrolet will repair all factory recalls within 30 days and if they cannot they will find a repair shop to do the work and worse case scenario they will send parts to the customer. " I read the manual from Lexus but couldn't find anything saying I am responsible for shipping costs for them to fix their mess, it might be in there but I couldn't find it. Anyways these recall are from 2010 and haven't been fixed, there is a recall on the interior door panels and dashboard I have been waiting on for 15 months, I was told that it should take 8-12 mo. , still waiting, I can't even sell the car without taking at least a$2000. 00 loss, if l would have known it was going to take this long and that I was going to get such a hassle and disrespect from the company of Lexus I would of never bought this from my friend in the first place. This is not how the american automanufacturers do business, I will never buy a japanese car ever again. If they can't conduct business like the big boys do then they shouldn't do any business.