Three problems related to vehicle speed control have been reported for the 2007 Lexus IS350. The most recently reported issues are listed below.
Please note that I have 2 Lexus is 350's and have filed complaint for one (odi number 10315495). I am making complaint for my other is 350 since the recall applied to both. Lexus has not acted timely in determining and announcing a remedy for my vehicle in relation to the safety recall. I received a letter from Lexus USA in late 9/2009 or early 10/2009 advising me of a safety recall related to my vehicle. Recommendation from Lexus at the time was to remove driver side floor mat. Lexus letter documented that they would notify me as soon as a campaign remedy is available. It is now 5 months after notification of safety recall and according to phone conversation with my Lexus dealership service manager and Lexus USA customer service no campaign remedy for my vehicle has been determined by Lexus. These phone conversations were yesterday, 3/1/2010. Lexus has not acted timely in determining and announcing a remedy for my vehicle in relation to the safety recall.
In follow-up of my complaint (odi number 10313992) - Lexus dealership service manager had my automobile tested and said they found no problems with acceleration issue that I had reported. I inquired about when the recall "campaign remedy" would be available for my vehicle. The dealership service manager said he did not know. I explained that I received a letter from Lexus in late 9/2009 or early 10/2009 advising me of the safety recall of both of my Lexus is 350's. Recommendation from Lexus at that time was to remove driver side floor mat. Lexus letter documented that they would notify me as soon as a campaign remedy is available for my vehicles. My complaint is that Lexus has not determined a remedy for my vehicles. It is now 5 months after notification of recall and according to dealership service manager and Lexus USA customer service no campaign remedy for my vehicles - is 350 - has been determined by Lexus. This was info I obtained yesterday, 3/1/2010. Lexus has not acted timely in determining and announcing a remedy for my vehicles in relation to the safety recall.
Dealership sold me an unsafe vehicle.
| Accelerator Pedal problems | |
| Vehicle Speed Control problems | |
| Car Accelerates On Its Own problems |