Exterior Rearview Mirror Problems of Lexus LS430

I wanted to write to express my extreme disappointment in my Lexus driving experience. I currently own a 2002 Lexus LS 430 sedan that I purchased on December 28, 2005. Since then, I have had very serious problems with my braking system. First, my vehicle had been in the shop 7 times for my brakes. This is a very serious problem; my emergency brake comes on by itself. While I am driving the brake light comes on, I must pull over and stop the vehicle and pull the brake before the vehicle will move again. My vehicle had been in the shop a total of three weeks for this one problem that is still on going. Everyone in the maintenance department has looked at my vehicle they tell me they can not find out why this is happening. Finally, this vehicle was a pre-owned vehicle that was supposed to have been checked out. Let me tell the real story, first I had to pay out of my pocket to get the brake fixed. The brakes were making a loud noise, I paid for new brake pads that was $75 dollars. Can you explain why I had to pay for new brakes on a pre-owned vehicle? next, the two outside mirrors had to be replaced it was covered by the warranty; again keep in mind I only had this vehicle for five months. My vehicle has been in the shop more than on the road. Lastly, my vehicle is currently in the shop once again for my brake system.

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First, this complaint applies to both side view mirrors. In the sales brochure for this car on page 63, under "safety & security" the following appears: "power-adjustable, auto-folding outside mirrors with defoggers, puddle lamps and auto tilt-down in reverse". Unfortunately, the function doesn't work too well! both outside rear-view mirrors are positioned and set into memory. When mirrors unfold (e. G. , when starting car) or when they are supposed to return to their memory position (e. G. , after shifting from reverse) they return to a position that is almost near their memory setting!!! this requires the driver to stop the vehicle, put gear selector in neutral, (memory function won't work while car is moving or unless gear selector in neutral or park position), and then press memory button to bring mirrors back to their set memory position. My dealer was first informed of this malfunction in November, 2001. And has been informed on no less than two subsequent occasions. I'm told by dealer that the factory is aware of the problem. I was also told that the factory knew of this problem as it has existed on another model. It certainly is an inconvenience to have to go through all the aforementioned procedures after backing out of a parking space in order to safely travel down the road. Plus, I have a very nice feature (price being included in purchase price of car) which I can't use. Safetywise, if I forget to readjust the mirror after backing up or starting the car, my rearward (side view) vision is compromised.

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