general problems of the 2004 Lexus RX

Four problems related to air bag have been reported for the 2004 Lexus RX. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Lexus RX based on all problems reported for the 2004 RX.

1 Air Bag problem

Failure Date: 10/08/2025

Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air bag off" alert to light up and stay on continually. If I were to have a passenger at the time of an accident, the air bag might not deploy, which would be a safety issue. This could possibly lead to a liability issue, so I have not had any passengers but that isn't sustainable, so I contacted the dealer. I was told that the previous recall for cracked dashboards ended in 2017 and that it was cosmetic only, not safety related, but that the part was available for $964. 50, not including labor, tax, etc. I feel that a safety related recall should be issued, the previously known dash cracking problem didn't end when their recall did, the fact that my vehicle is primarily garaged preserved the interior integrity, I don't believe I should be penalized for my dash not cracking 8 years earlier. Thank you for your consideration.

2 Air Bag problem

Failure Date: 01/01/2019

Melting/cracked dashboard passenger side - smells of chemicals - does this affect passenger airbag deployment? I have owned this vehicle for 4 years and was never notified of any programs - dash first started melting/cracking about 6-8 months ago long after their consumer enhancement program went away.

3 Air Bag problem

Failure Date: 11/01/2013

Unknown date and time. Vehicle made alarm noise, turned vehicle off. Safety bag light came on and dashboard cracked; radio stopped working.

4 Air Bag problem

Failure Date: 07/01/2013

I have a severely cracked dashboard and a lot of the very deep cracks are over where the passenger airbag is located. This has been a problem for a few years now but lately it has gotten much worse in the area of the airbag. Lexus acknowleges the problem but they say it could be several more months or even years before they have enough replacement dashboards. I believe my dashboard is more of a safety issue than just cosmetic. Unable to attach photos but could email them to you if an email address is provided.


Other Air Bag related problems of the 2004 Lexus RX



RX Service Bulletins
RX Safety Recalls
RX Defect Investigations