general problems of the 2008 Lexus RX

Dear sir or madam. My name is [xxx], [xxx], [xxx] living in [xxx]. I bought my 2008 Lexus Rx400h car, used, in 2014 at a non-Lexus dealership in the [xxx] where I used to live. My Lexus VIN [xxx]. I've been satisfied with the car. . Until today. The car had been running smoothly forever, and this morning while I was driving I came to a stop (red light) and the car suddenly shut down completely, including the loss of lights, and the whole dashboard went dark. Other cars behind me were honking their horns. I could not even turn on the hazard lights. After 1-2 minutes, all of the lights/warnings started coming on one after the other. I started the car again and run around three different errands without having further issues. I checked online to see if other owners had experienced a similar situation, which is the case. One person said that there had been two recalls in 2011 and 2013, both related to the inverter module inside the hybrid system. Although, I called today a Lexus dealership, [xxx], located in [xxx], and I was told there are no recalls for the VIN number that I provided. Another owner said she/he went to a Lexus dealer in [xxx] and she was told it was a defect in the gutter drainage design and that water gets into the hybrid system. This is a dangerous and potentially catastrophic situation if the vehicle suddenly shuts down on a freeway/highway putting passengers in risk of harm, injury, or death. This is a horrific defect which Lexus should correct immediately with a recall before one of us ends up at the cementery. I am glad to know that organizations such as the NHTSA exist, and I will appreciate very much that immediate action is taken on this matter. Sincerely, [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2008 Lexus Rx350. The contact stated that while driving at 40 mph, she saw smoke coming from the front passenger seat. There were no warning lights illuminated. The contact pulled into a parking lot and parked the vehicle until the smoke vanished. The dealer was notified of the failure and advised the contact that they could not assist. The manufacturer was notified of the failure and advised the contact that an agent of the federal department of agriculture would inspect the vehicle and would send them a report. The contact stated that the vehicle was taken to the same dealer and was inspected on February 10, 2021 by a federal department of agriculture agent who also disconnected the heating system of the front passenger seat. The contact stated that the manufacturer had not followed up with her since then. The vehicle was not repaired. The failure mileage was approximately 160,691.