general problems of the 2021 Lexus RX - part 1

43 problems related to air bag have been reported for the 2021 Lexus RX. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2021 Lexus RX based on all problems reported for the 2021 RX.

1 Air Bag problem

Failure Date: 12/19/2025

The contact owns a 2021 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

2 Air Bag problem

Failure Date: 11/17/2025

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, parts for the recall repair were not available. The contact stated that the parts had not been available since receiving the recall notification two years ago. The dealer was contacted; however, the contact was informed that parts were not available. The manufacturer was contacted; however, the contact was informed that the parts were not yet available. The contact had not experienced a failure.

3 Air Bag problem

Failure Date: 10/14/2025

The contact owns a 2021 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

4 Air Bag problem

Failure Date: 09/30/2025

The contact owns a 2021 Lexus Rx350. The contact recently purchased the vehicle. The contact later obtained a carfax report and identified an unrepaired recall associated with the VIN. The unrepaired recall was NHTSA campaign number: 23v865000 (air bags); however, parts were not yet available. The vehicle was taken to the dealer; however, the contact was informed that there was no unrepaired recall related to the VIN. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

5 Air Bag problem

Failure Date: 08/25/2025

The contact owns a 2021 Lexus Rx 350. The contact stated that upon starting the vehicle, the air bag malfunction warning light was illuminated. The contact stated that the srs alert message was displayed. The passenger’s side seat belt warning light was illuminated for two minutes. The contact received notification of NHTSA campaign number: 23v865000 (air bags). The local dealer was contacted and confirmed that the repair was not available until January 2026 for the west coast. The dealer informed the contact about a possible diagnostic test. The vehicle was not diagnosed or repaired. The dealer declined to accept a trade-in due to the recall. The manufacturer was contacted and confirmed that the repair was not available and offered the contact a rental vehicle. The failure mileage was approximately 76,000.

6 Air Bag problem

Failure Date: 06/16/2025

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer three times for the recall repair; however, the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

7 Air Bag problem

Failure Date: 06/06/2025

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available and would not be available until September 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

8 Air Bag problem

Failure Date: 06/04/2025

I saw this recall been there for 1+ year, still there is no remedy. I am very disappointed with Lexus. Please at least do something, or the airbag is not good.

9 Air Bag problem

Failure Date: 05/09/2025

I have contacted the Lexus dealership in chattanooga, TN for the last two years and have been told that they did not have the parts to replace in my car. It shouldn't take two years to fix a recalled part. It's annoying and very frustrating.

10 Air Bag problem

Failure Date: 04/28/2025

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

11 Air Bag problem

Failure Date: 04/02/2025

I repeatedly requested to fix the safety recall on vehicle. I always worry to drive in the high way when my family members are the front passenger seat. It's has been almost two years now since I received a safety recall 'unkown".

12 Air Bag problem

Failure Date: 03/25/2025

Received the safety recall notice on December 20, 2023. However, to this date, there is still no remedy available. Contacted Lexus dealership and they confirmed that there is no remedy yet. This is a potential safety issues that will put my passenger at risk and it should not take this long to find a remedy.

13 Air Bag problem

Failure Date: 03/17/2025

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

14 Air Bag problem

Failure Date: 02/13/2025

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

15 Air Bag problem

Failure Date: 01/17/2025

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

16 Air Bag problem

Failure Date: 12/30/2024

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notification would be mailed when parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.

17 Air Bag problem

Failure Date: 12/23/2024

The contact owns a 2021 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

18 Air Bag problem

Failure Date: 12/04/2024

Hit a deer that impacted the passenger side of the vehicle. Passenger seat was occupied, and door had to be pried open by tow truck driver to get passenger out. Entire right side, from the "l" logo to the front fender was destroyed. The passenger airbag did not deploy, nor did emergency braking or collision avoidance warning go off as deer was crossing from the left (driver) side to passenger side where it impacted. No injuries, but car had to be towed due to front damage. Lexus has no fix for the airbag sensor recall for almost a year now.

19 Air Bag problem

Failure Date: 11/20/2024

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that vehicle registration was due to expire 01/2025. The contact stated that the vehicle registration would not be renewed with an incomplete recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20 Air Bag problem

Failure Date: 11/20/2024

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

21 Air Bag problem

Failure Date: 10/16/2024

The contact owns a 2021 Lexus Rx 350. The contact received notification of NHTSA campaign number: 23v865000(air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

22 Air Bag problem

Failure Date: 10/10/2024

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

23 Air Bag problem

Failure Date: 09/27/2024

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

24 Air Bag problem

Failure Date: 09/16/2024

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

25 Air Bag problem

Failure Date: 09/03/2024

The contact is purchasing a 2018 Lexus Rx350. The contact received information regarding the NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

26 Air Bag problem

Failure Date: 06/04/2024

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

27 Air Bag problem

Failure Date: 02/07/2024

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

28 Air Bag problem

Failure Date: 02/01/2024

The contact owns a 2021 Lexus Rx350. The contact was notified of NHTSA campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

29 Air Bag problem

Failure Date: 01/15/2024

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

30 Air Bag problem

Failure Date: 01/05/2024

The contact owns a 2021 Lexus Rx450h. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

31 Air Bag problem

Failure Date: 12/27/2023

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

32 Air Bag problem

Failure Date: 12/21/2023

I was driving on the freeway in stockton California and I entered into a connecting on-ramp curve going about 30mph and a lady hit me from behind on the passenger side going 65mph as she was trying to change lanes to get behind me and my car instantly speeded up spinning out of control into a gully filled with stored freeway construction materials such as poles . The car kept spinning out of control because the ground was mud-slush from the rains. I kept construction poles came into my windshield, I kept spinning and sliding as I slammed into 2 trees and as the car sustained severe damage all over the vehicle and I kept slidding landing over in a second gully on the opposite side of the freeway. No airbags deployed no sensor went off nothing. I was in the car with my autistic daughter. The car is brand new. I contacted Lexus filed a claim and they sent me letter they don’t want to tak responsibility for their product liability.

33 Air Bag problem

Failure Date: 12/20/2023

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

34 Air Bag problem

Failure Date: 12/20/2023

The contact owns a 2021 Lexus Rx350. The contact received notification of NHTSA campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

35 Air Bag problem

Failure Date: 12/20/2023

The passenger side airbag system has been recalled for 2 years with no remedy available. The passenger side may not deploy in an accident due to improper calculation of weight, according to the recall. To date, Lexus still does not have a remedy for this possible serious recall.


Other Air Bag related problems of the 2021 Lexus RX


RX Service Bulletins
RX Safety Recalls
RX Defect Investigations