Dashboard Crack problems of the 2004 Lexus RX330

The dashboard is cracking up very bad.

The contact owns a 2004 Lexus Rx330. The contact received a recall notification for an unknown recall. The contact referenced technical service bulletin number: pol14-03 (cracked dashboard). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. West side Lexus (12000 katy fwy, houston, TX 77079, (281) 558-3030) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the vehicle was also included in NHTSA campaign number: 11v112000 (vehicle speed control). The contact had not experienced a failure.

Tl the contact owns a 2004 Lexus Rx330. The contact stated that the dashboard experienced severe cracking. The contact was concerned that the debris from the cracking could potentially become shrapnel that could cause injury in the event of an air bag deployment. The vehicle was not diagnosed. The manufacturer was contacted and did not assist since it was considered a cosmetic failure. The failure mileage was 116,000.

I was recently gifted my mother's 2004 Lexus Rx330 and have been noticing for some time now an extensively cracked dashboard that had been getting progressively worse for the past several years. In addition, there are several sticky spots on the dash which appears to be melting material. I have seen this complaint online repeatedly from other Rx330 owners and was wondering if there is a class action suit. There is still an extended warranty on the car. After contacting the dealership in miami they have refused to cover the entire cost of repair. This is clearly a manufacturer defect.

The contact owns a 2004 Lexus Rx330. The contact stated that there were cracks on the dashboard on top of the air bag and other locations. The vehicle was taken to the dealer for inspection but the dealer provided no assistance. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 105,000.

The contact owns a 2004 Lexus Rx330. The contact stated the dashboard had developed a crack and started to melt. The vehicle was taken to the dealer. The technician declined to repair or diagnose the cause of the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 120,000.

The contact owns a 2004 Lexus Rx330. The contact stated that the dashboard was severely cracked and was progressively becoming worse. The vehicle was taken to the dealer for the failure where he was referred to the manufacturer. The manufacturer advised him that the vehicle was no longer under warranty and offered no assistance. The vehicle was not repaired. The approximate failure mileage was 45,000 and the approximate current mileage was 51,000. Updated 06/03/11.