Carrier/rack problems of the 2005 Lexus RX330

14 problems related to carrier/rack have been reported for the 2005 Lexus RX330. The most recently reported issues are listed below.

1 Carrier/rack problem

Failure Date: 03/24/2018

Sunroof shattered for no reason while driving on California hwy 580 near berkeley, I heard a loud noise, combination thud cracking sound, thinking that the car had been struck, except the car was not hit or under an overpass; the sunroof had spontaneously shattered and broke into pieces. Luckily the cover was closed and the glass did not fall on us. It was both scary and a shock that this happened. The glass is defective. I was driving on the hwy in clear conditions, near berkeley California on 580, no over pass above the car, no other cars passing or in front when the glass broke,no turning involved. I have taken the car to my local Lexus dealer, they said that they would get back to me in a day or two to let me know if they will take care of the defect or not.

2 Carrier/rack problem

Failure Date: 09/12/2017

Lexus had a recall to repair cracks rapidly developing in the dashboard. When the recall came out I was in the hospital having cancer surgery. The date for the recall had just passed. I called Lexus and was told to bring the car to9 the dealer. The dealer found the problem and wrote of an estimate to summit from headquarters for coverage. Headquarters got back to me and said I was too late to have it fixed under the recall. This was after the dealer said they would. I wrote to the ceo of Lexus USA and never even got the courtesy of a reply. Now the dashboard is cracking worse.

3 Carrier/rack problem

Failure Date: 04/01/2017

"takata recall" dashnoard cover is cracking due to the florida heaat.

4 Carrier/rack problem

Failure Date: 02/03/2014

2005 Rx330 dashboard started cracking over the passenger side air bag and air vent on passenger side. . . Called dealer and didn't get anywhere. Began looking up information on google on how to repair dashboards and found many complaints listed and that the dashboards were obviously defective, but Lexus not correcting the problems. Confronted dealer who sold the car and he then admitted that it is a known problem. . I could either replace the dash for around $2000 or try to patch/repair it. Called and some repair shops would not repair my dash because the damage was right where the airbag is on the passenger side and they wouldn't touch it. How can a luxury car manufacturer get away with defective dashboards? if the dashboard cracks more severely, will the airbag deploy? one repair company said that they have seen these dashboards crack so bad that they look like a spider web over the whole dash. Is this safe to continue driving like this?.

5 Carrier/rack problem

Failure Date: 07/01/2013

The dash of my car is cracking and chipping.

6 Carrier/rack problem

Failure Date: 07/02/2012

The dashboard of my vehicle has been melting away and cracking. The leather has completely come off in some areas and the entire dashboard has cracks. I contacted Lexus about this issue because it is obviously a manufactures defect. Lexus has been unresponsive in trying to repair my vehicle stating I am out of warranty. Please help!.

7 Carrier/rack problem

Failure Date: 02/01/2012

Dahsboard has been cracking to no fault of my own- I live in florida and it cracks due to heat and now the whole dashboard is cracking and pieces falling off.

8 Carrier/rack problem

Failure Date: 12/20/2011

Besides melting/shining/sticky dashboard the whole board is cracked straight from the passenger door to the drivers door. In 2010 when I had it in for service to jm Lexus (margate) I asked about getting it fixed or replaced as I was worried it fall down from where the crack is. The gentlemen's answer was that the car is 6 years old. I explained I have another car that is older without the issues. The repair would be my expense. I now have a car that has reduced resale or trade in value that cost a lot of money.

9 Carrier/rack problem

Failure Date: 09/13/2011

1. I have always kept my car in a garage & only used products recommended & bought directly from Lexus. Upon entering my vehicle my daughter noticed a large crack in the dash running from bottom side of glove compartment to top of dash. Pieces that fall off crumble to dust the second they're touched. My local dealership told me they've had hundreds of cars coming in w the same issue and it would be $1500 for the replacement and that didn't include labor! 2. My moon(sun) roof stopped working literally just one day wouldn't close all the way. I had to have the dealership cut the cable so they could close it so rain etc didn't leak into my vehicle. Again there was no reason for this! I was told again the part wad at least $1500 not including labor. . . . . How coincidental it's the same price as replacing my dash. 3. When I purchased the vehicle from Lexus I was given a "paint pen" for some light scratches that were from the previous owner (I bought the car with a little over 3000 miles on it in 2007)and I asked them to use it so I wouldn't have to worry if I applied it wrong. After the repair gentleman did a few spots I stopped him because you could see exactly where he had applied it, it was raised and the color was off. They said there was nothing they could do to fix it. Now these issues were not due to any accident or improper driving or having some inexperienced mechanic doing work. I have Lexus taking care of my services etc and these problems are expensive and something I should not have had to deal with. I am flabbergasted that Lexus/Toyota will not stand behind their products and fix issues that hundreds of thousands of owners are having. I want Lexus to correct this for myself and the other owners that are voicing their concerns. As it stands many of us will never buy another Lexus again because of these issues.

10 Carrier/rack problem

Failure Date: 07/16/2011

A crack above the glove box started to appear. If the crack continues, it could cause problems to the electrical system and cause a wreck or life. I bought the Lexus new and paid around $38,000. I love the car, as it looks brand new, except for the dash board. The back seat has hardly been sat in.

11 Carrier/rack problem

Failure Date: 03/09/2011

My vehicle has always been parked in a garage, and I have always used a shield in the front window when it is parked outside regardless of weather. I am fanatical about cleaning and used only cleaners, conditioners, etc that Lexus had recommended (basically I only buy what Lexus sells to care for my SUV). In early 2011, my daughter noticed a very large crack in the dash right above the glove compartment. (we were getting into the vehicle not moving, etc). Later that afternoon we got back into the vehicle and not only were there more cracks, but huge chunks have fallen off and literally the pieces that fell off just disintegrated when picked up. This is unacceptable as Toyota has addressed this issue, albeit ona case by case basis, but I have seen thousands of forums & posts of others having the exact same issue no matter location, mileage or care or condition of vehicle. Lexus should stand by their previous reputation for being a luxury vehicle and not compromising on the integrity of their product and replace or fix or reimburse those that are affected! I am a single mom with three kids and I cannot afford to pay out over $3000 to repair something that is clearly a manufacturer defect nor should the thousands of others dealing with this preposterous situation we are faced with. Lexus needs to step up to the plate and take care of this!!.

12 Carrier/rack problem

Failure Date: 03/01/2010

Dashboard started cracking about one year after warranty. It started as a small hairline crack. Its now everywhere. The air bags are in danger of popping out. Here is a forum that explains this and shows pictures. . Read more...

13 Carrier/rack problem

Failure Date: 06/04/2009

The dashboard has been melting and cracking since June 2009. It has continued to deteriorate through the years to the point that its falling apart.

14 Carrier/rack problem

Failure Date: 01/05/2009

In 2009 my dashboard started cracking and peeling. I took it to Lexus of the palm beaches, where I bought it from and they refuse to repair it. They told me that I would have to pay 2000. For the replacement dashboard. I called the corp. Officer and complained and received a letter stating that they would give me 25% off for the replacement dashboard. That was unexceptable because their product has a defect. I still own this vehicle and the dashboard is totally ripped up. I am affraid that the airbag is going to blow out and cause me or my children injury. As of now Lexus of the palm beaches still refuse to repair the dashboard! I am seeking the attorney who has now filed a law suit.


Other Equipment related problems of the 2005 Lexus RX330


RX330 Service Bulletins
RX330 Safety Recalls
RX330 Defect Investigations