general problems of the 2005 Lexus RX330

The contact owns a 2005 Lexus Rx330. While driving various speeds with the air conditioner activated, water leaked from the air vents into the front driver and passenger side carpet. As a result, there was moisture build up that caused mold and mildew. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 67,000. The VIN was unavailable.

My wife (who is not the primary driver of this vehicle) was entering a perpendicular parking space in front of a business located just off the street. The business was once a house and has now put 3 parking spaces in front of the building just over the sidewalk. The entrance is up a driveway and just beyond the sidewalk and into the parking spaces. As she was going up the driveway and turn slightly to the right to enter a parking space, the car hesitated and then accelerated, she applied the brakes and left a 5 foot skid mark before crashing into the front of the business. The car has done this before especially when turning and applying a little gas, it will hesitate and then suddenly accelerate, but never continuing after applying the brake. We have discussed this previously with the Lexus dealer and they say there is no problem with the vehicle and that computers that control the engine and transmission constantly adjust to the primary driver may create this issue, but it is not a problem as far as they are concerned.