Car Accelerates On Its Own problems of the 2006 Lexus RX330

The contact owns a 2006 Lexus Rx330. While driving at an undetermined speed, the vehicle suddenly experienced unintended acceleration. The contact lost control of the vehicle and crashed into a drain pipe. There were no injuries and a police report was not filed. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified. The failure mileage was 246,357.

On November 9, 2010 I experienced sudden unintended acceleration in my 2006 Lexus Rx330. I made a u-turn from a parking lot into a parking place in front of a preschool adjacent to the parking lot. My foot was covering the brake as I coasted into the driveway at approx. 5 mph. As soon my front tires crossed the threshold of the driveway, the car surged forward as if the accelerator had been pushed to the floor. Because my foot was covering the brake at the time, I was able to stop before hitting a post and the preschool playground fence. I contacted Lexus and had the car towed to the dealership because I felt it was not safe to drive. At the dealership, they interviewed me and said they would inspect the car. I was called the following day and told they had "good news", there was nothing wrong with my car. I refused to pick up my car because I felt it was not safe to drive. I asked what my recourse was, and I was given the number for customer relations. I contacted customer relations, and I was told they checked with the dealer and my car is safe and nothing is wrong with it. I asked if they would replace the acceleration system and was told "no". I asked if they would buy back the car, and they responded "that is possible, but it would take 6-8 weeks before they could let me know". I felt that was unacceptable because I am complaining of a safety issue. I was given no other option. I went online and was able to contact a plant manager in the mid-west. He put me in touch with someone who works for the chief quality officer of Toyota. She then put me in touch with someone from corporate customer relations. To date,there has been no resolution, and my car remains at the dealership. I am additionally concerned because I bought a certified pre-owned car. Under their current system, I cannot be assured that the previous owner of my car did not also experience sua and was told, "there is nothing wrong", so the car got traded in and resold to me.