Carrier/rack problems of the 2006 Lexus RX330

The dashboard on my lexux Rx330 2006 began to crack and melt. Some pieces have fallen off and other areas have now begun to separate and split. A local news report here in birmingham alabama reported that this is very common with certain years and models by Toyota and Lexus. There are several class action lawsuits related to this issue. The news also reported that Lexus has issued a 10 year extended warranty on certain models and I believe mine is included. I have searched online for an official recall but none can be found. The company may differentiate between recalls and"extended warranties". I will research this further and keep you apprised if I am denied coverage under the so called extended warranty.

In April 2014, my mom was contacted by Lexus about the melting dashboard issue that has plagued almost 5 million Lexus vehicles. She was told she would have to "wait in line" for her customer number to pop up in the system in order to fix the melting dashboard, which has affected her visibility when it is sunny outside as well as her steering mechanism. We do not know if there is damage to the airbags, but with a continuously melting dashboard we can only imagine the damage and danger that lurks underneath. The steering has gotten progressively more difficult as the dash cracks and melts more. There are multiple cracks throughout the the dash that have gotten progressively worse and interfere with the integrity of the inside of the car. Soon, the parts attached to the dash may disassemble while she is driving, which can potentially kill other passengers on the road and herself. We reached out to Lexus corporate and in March 2016, after multiple attempts to go through the local dealer both here and in north florida, Lexus refuses to fix her dashboard and continues to ignore our pleas and demands for attention to this matter. Please refer to attached photos.

The whole entire dashboard has cracks in it they started very small but keep growing.

Dashboard is cracking and falling off.

I'm complaining about my dashboard. It's all cracked and I'm afraid the cracks are going to reach the airbag and it's going to pop out. I never seem so many cracks on such a luxury and expensive car. I used to have a Ford explorer for 11 yrs and this never happen to it. I know so many people with Lexus and toyotas the have this same problems. I think the company should fix it. Very frustrated or fix it for cheap. I would of thought these company would use better materials. Thank you concern driver.

Dashboard cracking and falling apart. For a $40,000 + car is is a disgrace and discourages me from ever buying a Toyota vehicle again. Lexus dealer said $2,500+ to replace. I should not have to pay for their incompetence and use of inferior materials. Especially for a luxury car. The problem would be worse if not for the fact that the car is garaged.

My dashboard on my 2006 Lexus RX 330 is literly peeling off, it is cracked everywhere and in some spots the dashboard coting/cover is just not there,it has crumbled and falled off.