Carrier/rack problems of the 2007 Lexus RX350

The dash started cracking and not from abuse. It is parked in a covered garage when not in use. I've read the same complaints. It is a manufacture defect and I'm afraid it will affect the air bag deployments. The manufacture should take care of this and replace the dash board.

My car has been mostly stationary and kept in my garage for 3 years. This year I experienced the dashboard and ignition area melting and cracking. I feel it may affect the functionality of the airbag. Also, I do not know if there may be some sort of chemical release that is not healthy to me or my passengers. Visibility is also a problem since there is a severe glare from the dash on to my windshield.

When I drive at above 60 mph, there is a rattling sound. I took it to the dealership and they are unable to pinpoint the issue even after removing the roofrack, the roof insulation and tightening all the bolts. I have found numerous postings online but Lexus still refuses to let us know the issue. Please help! it is very concerning that a loose part might cause major accident or event death. . Read more...

The dashboard has developed several hairline cracks and in one spot a small part of the dashboard has detached, revealing the padding underneath. If not repaired, the cracks will continue to enlarge, possibly affecting the deployment of the dashboard air bags. I feel that the defective dashboard is a manufacturer's defect and it should be repaired/replaced by Lexus, as it is a potential safety problem.

My Lexus's dashboard is melting and cracking. It's so soft that if I miss the key hole it will dig a hole in the rubber around the ignition. Resale value seriously diminished.

I own a 2007 Lexus Rx350. I went in for am oi; change. The vehicle failed inspection. The mechanic said that the steering rack and pinion was leaking and that the seals needed to be replaced. There were no repairs completed on the vehicle. The manufacturer was contacted and did not offer a remedy. The failure and current mileage was 80,000. Quoted $1500. 00 to $1800. 00 repair.

Recall of se united states on dashboard for Lexus Rx350. Letter promised fixing it 2 1/2 years ago. Took 100 miles to dealership they determined it was cracking and falling off due to your recall. Waiting on dash to come in. 2 1/2 years ridiculous!!!!.

The dashboard on this vehicle started to crack in multiple spots before our eyes. The dashboard is now an eyesore. This should not have happened to a Lexus and should be replaced by the dealer at no cost to me. Reading all the internet information on this, Lexus is well aware of this problem and refuses to make good on shabby workmanship and parts to keep customers happy.

The dashboard began cracking all around the glove box. The car has been garage kept and should not be cracking due to heat. I researched the problem on the web and found this to be a common issue with the Lexus dashboards. I went to both the dealer and Lexus corporate office for assistance and the refused any help. The offered to repalce it for $2,500.

I noticed extensive cracking of my dashboard. I couldn't believe it. . . It seemed to show up all at once, and I had never had this happen to a vehicle before. My RX has low miles and has never been in any kind of accident. In 45 years we have owned many vehicles, have driven many of them to over 200,000, and none of them have ever had a crack in the dash, much less cracking across the entire dash! in fact my sister in CA has the exact same vehicle, but hers has 225,000 miles, and her dash is perfect! immediately, I suspected a quality issue, and assumed that surely Lexus would stand behind their product. Boy was I wrong! I took it into my dealership for an inspection, waited 6 weeks for a reply, and when no response was given, I called back. I was told the vehicle was out of warranty (we aren't talking about a wear-and-tear issue here . . . This is a quality issue!). Because my husband does the regularly scheduled maintenance, I was told that the decision not to offer assistance was because we had not spent enough money with them! however, that they surely hoped I could get Lexus to do something about it, because then they would make money on the repair! can you believe it! like other owners, I am concerned this will affect the integrity of the airbags. There are lots of other similar complaints about cracking and melting dashboards, and in south florida, they are trying to get a class-action suit on the problems. Come on Lexus, I expected more from you! don't advertise your product as a quality product, when shoddy parts are used in its production. We bought the RX because we wanted a vehicle that would last a long time; we've had 2 Toyota avalons we have put over 200,000 miles on. Step up, and stand behind your product! I was quoted a price of $1759. 19 to replace the dash!!!.

This vehicle has a crack in the dashboard pad. While this one isn't very large, the last Lexus RX we had, a 2004 RX 330, had cracks all over the pad. The forum on edmunds. Com indicated that there were hundreds of owners of Lexus RX and GS models with this complaint, and that Lexus refused to repair this obvious manufacturers defect. Lexus answered my complaint saying that the certified pre-owned warranty I have doesn't cover dash pads. I'm concerned that the cracks may have an effect on the deployment of airbags. Lexus wouldn't address that issue. Maybe it's time that you made them.

The dashboard has developed several hairline cracks and has become severly brittle, for example if you were to just scrape it with your fingernail the material just puttys up like clay. If not repaired, the cracks will continue to enlarge and the dash will literally disintegrate, possibly affecting the deployment of the dashboard air bags. I feel that the defective dashboard is a manufacturer's defect and it should be repaired/replaced by Lexus, as it is a potential safety problem!!!!!.

The whole dashboard is cracking.

Dashboard has severe cracking all over the entire dashboard, especially over the glove box. I am concerned if the integrity of the airbags might be affected due to this cracking. These cracks are not the result of heat, they are obviously a defect in the part which Lexus is not taking responsibility for. Based on research, I am not the only Lexus owner experiencing this problem.