Carrier/rack problems of the 2008 Lexus RX350

11 problems related to carrier/rack have been reported for the 2008 Lexus RX350. The most recently reported issues are listed below.

1 Carrier/rack problem

Failure Date: 04/01/2018

Seat belt in the back passenger side not working. Cracked dash board.

2 Carrier/rack problem

Failure Date: 03/08/2018

The dashboard on my 2008 Lexus 350 is cracking and gets sticky when parked outside. The lift tab for the back power door is tacky like tar when you touch it. The car only has 37,476 miles on it. This should not happen to a car especially a Lexus. I took it to tustin Lexus on Saturday 4/7/18 and they said it was out of warranty and could not replace the dashboard. The letter I received from Lexus advised me of the enhancement coverage even to cover cars out warranty. I believe Lexus should replace the dashboard. We were looking to replace our 2nd Lexus gx460 with a new one but we decided we will not buy another Lexus if they cannot warranty the defects in their cars.

3 Carrier/rack problem

Failure Date: 09/01/2016

Radio doesn't have any sound / volume. Light is on, stations are listed and cd tracks appear. Cannot adjust base, treble, or any other settings although they appear with "0". Checked all fuses related to the audio system, none blown. Just happened last week whether car is moving on stationary.

4 Carrier/rack problem

Failure Date: 07/25/2016

Summary: the dashboard is cracking and getting sticky. While reading about some of the Lexus complaints I saw several complaining about the lift-gate control on the back of the car melting. I checked and sure enough so is mine. I went to use it and my fingers went right through. Now it is totally useless. I will call Lexus but don't expect any assistance. My car is always garaged and only has about 75k miles. The cause is unknown.

5 Carrier/rack problem

Failure Date: 05/14/2014

The dash board began to crack shortly after we purchased the car in March of 2012. At that time I thought that the previous owner might have hit the dash with his fist starting the problem. However, this was not the case. The dash continued to crack in multiple places and chunks of the vintyl started to fall off leaving the foam under the dash covered exposed. With the recent problems with air bags, I feared that if the air bag went off it could send dash pieces flying everywhere possible causing injury. I contacted Lexus, they are aware of the problem but they refused to do anything about it.

6 Carrier/rack problem

Failure Date: 02/04/2014

The dashboard is cracking in multiple areas and getting worse every day.

7 Carrier/rack problem

Failure Date: 01/01/2014

I received notification from Lexus in 2014 regarding replacement of Rx350 dashboard due to a cosmetic manufacturer defect in which the dashboard becomes cracked and melted/sticky. It has been over 2 years and the dashboard has still not been replaced despite many attempts to contact Lexus, I am told the parts are not in yet and that I am supposedly on the list and they will notify me as soon as the parts become available. My concern is over time the dashboard has become worse, it has become extremely cracked. This is a safety issue and I am concerned that it may affect airbag deployment in the case of an accident.

8 Carrier/rack problem

Failure Date: 08/08/2013

I just recently noticed that my dashboard had cracks and was sticky/shiny when hot. I also found small foam fragments on the floor coming from the dashboard. I consider this a serious quality problem that may cause an accident because of the reflective dashboard. It also could become a fire hazard when small foam particles collect around electrical parts under the dashboard. I have contacted Toyota customer service and was told that they do not have to do anything since the car is out of warranty. However they offered to covered 25% of the estimated $2520. 00 repair cost. This is not acceptable for me since this is a hazardous quality problem caused by Toyota and they should completely cover the repair.

9 Carrier/rack problem

Failure Date: 07/25/2013

We bought the car in 2012 by 2013 dash started to crack & get very sticky. Now dash completely cracked around passenger front airbag. We are concerned about the continued dash cracking & if will effect the airbags & injury from the airbag if deployed.

10 Carrier/rack problem

Failure Date: 08/15/2012

Dashboard has developed numerous cracks, headlight covers are fogged up.

11 Carrier/rack problem

Failure Date: 06/01/2012

The dashboard in my vehicle has been cracking over the past 2 years. Initially it was a small crack on the passenger side, so I overlooked it. However the more time has passed, the more it cracks, even on the driver's side and the area around the speed/mileage meters. I have contacted Lexus and they have offered to pay for the parts but I would be responsible for the labor because they claim that my car is out of warranty. I have seen reports from other consumers regarding a defective dashboard mainly for Toyota and Lexus. I believe that this is a manufacturer defect. At this point I am afraid that my entire dashboard will fall apart as I am driving. This is potentially dangerous and hopefully something could be done about this before someone actually gets hurt.


Other Equipment related problems of the 2008 Lexus RX350


Safety Ratings of RX350 Cars
RX350 Service Bulletins
RX350 Safety Recalls
RX350 Defect Investigations