general problems of the 2010 Lexus RX350

While slowly pulling into parking space in the parking lot of the local post office, with foot on brake pedal car quickly accelerated forward with engine reaving. Car shot forward going over concrete car stops toward a creek and smashed into a stand of trees. Driver airbags deployed. Complete front of vehicle including hood and windshield were smashed and driven into engine compartment. I believe this is a case of unintended acceleration caused by the vehicle malfunctioning. There have been multiple documented complaints of this happening in Lexus RX 350 vehicles. The floor mat was securely in place and had not moved and the driver insists her foot was on the brake petal at all times. There were no obstructions in or around the accelerator petal or the brake. Paramedics were called to scene and a police report was filed.

The contact owns a 2010 Lexus Rx350. While driving 75 mph, the side curtain air bags deployed while driving on uneven pavement. The failure occurred without warning or impact. There were no injuries. The vehicle was taken to a local dealer (charles barker Lexus virginia beach, 3909 virginia beach blvd, virginia beach, va 23452), but the cause of the failure was not determined. The manufacturer was notified of the failure and provided an investigator to diagnose the vehicle. The contact was unable to contact anyone concerning the results of the diagnostic. The vehicle was not repaired. The failure mileage was approximately 49,000.

Collision with another vehicle. Lexus driver's seat belt did not restrain driver and airbag blew open allowing driver to impact steering wheel hard enough to sustain a fractured sternum and chest wall injury.

Turning into a parking spot at a very slow rate of speed due to the congested nature of the shopping center. Pulled in with foot on the brake and started to put vehicle into park when the engine revd and the car accelerated very quickly over the curb and into the wall of the shopping center. I felt no control over the vehicle. Only issue with car since purchase were the brakes had to be resurfaced shortly after we got it. Witnesses in the car behind me waiting for me to park also stated that they were shocked to see the car launch forward as they saw that I was near a dead stop. Damage to front end but able to get car back home. Contacted park place Lexus in plano TX and service representative stated they would to it to the dealership for investigation. 30 mins after two truck left, sales person calls to tell me that they should not have towed it and he had specific instructions from lexas corp not to work on or open a repair ticket on a care reporting unintentional acceleration. I needed to call the main 800 number. Now have to get car back to house at my expense so the Lexus paid "independent investigator" can come look at the vehicle in 3-5 days. Mortified at the thought this could have killed someone walking along the sidewalk. Too many reports of this issue during parking events. Something needs to be done. Lexus has the opp to do the right thing. . . Let's see if they stand behind their vehicles. One or two instances is driver error. . . . Not enough to force Toyota to settle for billions rather than face a jury. Just saying. . . If I had any doubt about whether I hit the accelerator instead of the brake I wouldln't take the time to report this to a gov agency.