general problems of the 2012 Lexus RX350

Tl- the contact owns a 2012 Lexus Rx350. The contact stated that while the vehicle was parked, upon attempting to turn off the engine the vehicle suddenly independently accelerated and crashed into a garage door and into the wall. The vehicle had extensive damages to the front of the vehicle due to the failure. The driver and the passenger did not sustain any major injuries other than whip lash. The insurance company repaired the body work and were further investigating the failure. The manufacturer was notified of the failure and the vehicle was not diagnosed. A police report was not filed. The manufacturer was notified of the failure and the contact was waiting for a technician to diagnose how the failure occured.

I wish to inform you about a serious incident that occurred on September 21, 2013 while driving my Lexus 350 awd 2012. I was parking the car. My foot was on the break pedal and I was about to reverse when the car suddenly self accelerated and went up a 45 degree embankment. The car drove over very large boulders that were at the head of the parking space. The underbelly of the car rammed into a very large boulder that raised the left rear wheel off the ground and stopped the car from continuing up the incline. The acceleration over the boulders and up the embankment was consistently fast moving and the break pedal was useless. Lexus was informed and advised that would send an inspector. The life on myself and the passengers were seriously put at risk. I do not want to drive the car again because of the unpredictability and life threatening risk the car poses because of the self acceleration issue. I kindly request your office review this serious matter. I am seeking reimbursement for my up-front financial commitment or a trade-in for a dependable vehicle.

After exiting a parking lot by backing out, Lexus RX 350 driver preceded to the parking lot exit. Upon making a left hand turn towards the exit, the car immediately lurched forward and despite the drivers attempt to stop the car by applying the brakes, the car hit another parked car. The RX 350 came to a stop only after hitting the curbing of the parking lot. The car that was hit was unoccupied. There were no injuries to the driver of the RX 350.

While pulling into a parking space at approx. 3 mph and being less than a foot from where I would have fully stopped, the vehicle accelerated uncontrollably as the engine raced at a very high rpm. I was able to turn my wheel quickly to the left to avoid hitting the vehicle in front of me. At that same time with my foot that was already on the brake and I braked very hard, then shifted into neutral and the vehicle stopped. I had a small piece of wood flooring on the back seat which came flying to the front and cut the passenger side dashboard. I just reported the issue to Lexus and they suggest I bring the vehicle to a dealership ASAP.

On 6/25/2012- at 7:10 am, I was pulling into the parking spot for my vehicle in my hospital parking lot for a scheduled surgical case, where I work as an ob/gyn physician/surgeon . As I turned to the parking spot at the usual, approximately 2-4 miles /hr speed ( the speed at which normally one parks the car), I noticed that my accelerator pedal did not bounce back to its original position as it normally should or would. Then my rt foot was on the brakes to just stop the vehicle in my parking spot. Then just instantly the vehicle had increased speed and before I could stop the vehicle, it ran forward uncontrollably and climbed up the cement pathway and hit the tree just in front of that parking spot. I was pressing on the brakes and it did not stop the engine raving and I stopped the engine by turning it off. The front of the car is severely damaged including bent frame and the engine is pushed inside according to the body shop. I felt I had no control of the vehicle and it ran on its own. It was the scariest feeling. Imagine the damage and casualty it could have caused if it happened at the signal crossing.

Tl- the contact owns a 2012 Lexus RX 350. The contact stated that after stopping at a traffic light she attempted to accelerate, the vehicle moved forward a few feet but then deccelerated and drifted through the intersection. The failure recurred several times. The vehicle was taken to a dealer on three occasions and each time the failure could not be replicated. The manufacturer was notified but offered no assistance. The failure mileage was 20 miles and the current mileage was 5,800. Pmb.