Four problems related to equipment have been reported for the 2013 Lexus RX350. The most recently reported issues are listed below.
The software locator is defective & will send you to the wrong place. Lexus has a campaign to fix it thru 2022 where they update the software. Unfortunately they do not update the navigation software at the same time and that should be a requirement because the location software and the navigation software work conjunctively. Instead they want to charge you $400 for navigation update. Not satisfactory. I escalated this at Lexus customer service & it was not addressed properly. So Lexus wants to do the software update for the location services but they want you to pay $400 for the navigation update that works alongside it? sounds like a bait and switch to me.
Was pulling into parking spot at the rear of mcdonalds', stepped on the brakes when I suddenly felt a thud. The car rolled back, and the seat belt locked. After a while I managed to do that, walked to the gas station across the street.
Cpsc:2013 Lexus RX 350 vacuuming the rear cargo area when the rear door automatically began to close and it started to trap me between the door and the floor of the cargo area. After pushing up on the door with all my strength I was able to squeeze out.
My sunroof exploded . Heard the pop while on the freeway with nothing above me or near me. My inside cover was closed but when I got out and shut the door the shattered glass fell on the the cover. I'm 99% sure nothing hit me because there was no one even close. It just popped and shattered. I was on se beltway in pasadena TX between I-45 and the toll booth heading east and there was no traffic . It just didn't make sense. Now I have been hearing from many others that their sun roof broke also. Could it be a defect? I did get it repaired .
| Equipment problems | |
| Air Conditioner problems | |
| Carrier/rack problems |