general problems of the 2020 Lincoln Aviator

See attached document for complaint.

The contact owns a 2020 Lincoln Aviator. The contact stated that while reversing, the vehicle independently engaged the automatic braking feature and the vehicle stopped. The contact stated that there were no objects behind the vehicle. The contact stated that the failure was intermittent and there was no warning light illuminated. Additionally, the contact stated that vehicle was locking all the doors independently with the key fob still inside the vehicle. The contact stated that the failure was intermittent. The contact stated that during one of the failures her infant child was locked inside the vehicle and she and her other children were forcibly pulling on the door handles on all four doors. The contact stated that the vehicle side view mirrors at one point folded inward and the passenger front door unlocked, the other doors remained locked. The contact also stated that while cold starting the vehicle, the vehicle was making an abnormal rattling sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced, and that the rattling sound was due to a failure of the catalytic converter and that exhaust fumes were entering the cabin of the vehicle. The contact had not noticed the odor, but her children had complained of a gasoline odor in the rear of the vehicle. The vehicle was repaired; however, the contact stated that the vehicle had other electrical and mechanical failure. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.

The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA campaign number: 24v368000 (back over prevention) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA campaign number: 21v735000 (back over prevention), 22v953000 (seat belts) and 23v342000 (back over prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA campaign number: 23v022000 (back over prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Lincoln Aviator. The contact stated that the vehicle had previously experienced rear camera failures and was taken to the dealer, where the recall repair of NHTSA campaign number: 21v735000 (back over prevention) was completed; however, the failure persisted. The contact stated while reversing, the rear view camera image was intermittently blue or black. The contact also stated that the infotainment screen image was intermittently black or blue while starting the vehicle. The contact received recall notification of NHTSA campaign number: 23v342000 (back over prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. VIN tool confirms parts not available.