Table 1 shows one common equipment related problems of the 2022 Lincoln Aviator.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
Lincoln way app team bricked (some) users by deploying an app update early Feb 2026 that was not backwards compatible for use of basic features/function. I last used app Jan 2026 while car was at dealer but when I picked up car 2/13/26 I was bricked with no ability to use app since. Checked Lincoln website & compatibility reqmt stated ios 16. 0 is min req’d, updates are optional & not required to continue use for basic features like lock/unlock, remote start, chk tire pressure, etc. (see screenshot attached). Opened case w/Lincoln way app team 2/17/26. Ops mgr confirmed my iphone was compatible & ios 16. 0 was still min. Reqmt. Said he’d escalate. Suddenly, wks later Lincoln updated website & changed compatibility requirements with no notice to users (before or since) they’ve changed compatibility reqmts (they have users names, email, addr & phone #s since they’re req’d upon setup). In addition, none of the app version release notes shown in app store indicate any change to min compatibility reqmts. Development team is negligent & Lincoln needs to fix.
Regarding safety recall notice 25s66/NHTSA recall 25v407 - we took our car to the local Lincoln dealer in lubbock (gene messer Ford/Lincoln) in late November for the repair of the recall "c-pillar applique delamination. " there was considerable wind/rattle noise coming from the passenger side, which is a component of the recall. After completing the recall we noticed the wind/rattle noise is still there and even slightly worse. We have contacted the service representative at gene messer Ford/Lincoln regarding this and have yet to receive a reply. We are reaching out to you for a solution to the noise problem. Any help is much appreciated! thanks for your time, [xxx] and [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My Aviator was parked with trunk open to load groceries from shopping cart. Must have stepped under bumper such that it triggered the kick sensor to close the tailgate. The problem is, it did not detect spouse’s body, did not stop the tailgate from closing & as a result, hit him on the head. He jolted out of the way & the tailgate continued to close all the way. This is serious safety issue!.
Reference my NHTSA complaint # 11681607 dtd 8/19/25 regarding the problem with autosense wipers that I’ve had since I bought my Aviator 2. 5 yrs ago. As I previously reported, problem was finally resolved in April when dealer replaced the autosense sensor. I have come to learn that the plastic covering dealer found on the sensor (see attached pic) is actually a protective film for part shipment & should have been removed by the assembly plant prior to installing the sensor but was not. There are other owners that have this same ‘wipers gone wild’ condition with autosense wiping in which the windshield does not clear enough for safe driving & you need to switch to manual wiper operation to clear the windshield. This plant assembly error should trigger a recall with all manufacturers that use this part, not just Lincoln.
The display on our 2022 Lincoln Aviator failed, again. It had been repaired by the dealer with a new rear camera. It failed to show the backup view, again, and also that display shows the controls for defrost and other safety features. It was a rainy day, so, we were without a display screen showing the backup camera and could not turn on our defroster as it is located on that dark screen, also. Our windows fogged due to no defroster, and, we had no back up camera view to show traffic behind us. We called the dealer and, they said wait for a recall, as one on the software is in the making right now. There was no warning that this would happen. After driving the vehicle and parking and restarting it, the display lit up again.
After dealer did 3 software updates for recalls I experienced 2 safety issues: 1) wiper blades now do not recline to the proper position. Right blade goes down past windshield & hits the plastic piece making an extremely loud whack. Left blade does not lower to proper position & obstructs the lower view of windshield & the washer on left blade no longer works. 2) more concerning is while driving in reverse (in rain & dark), the car came to a complete & sudden halt practically giving me whiplash & making an extremely loud crash sound. Car came to such a hard & sudden stop I thought I had hit a wall even though there was 1) no warning light displayed or sound to indicate an obstruction or pending crash 2) nothing displayed on rear camera. Got out to see what I hit & why car stopped but found nothing wrong. Proceeded to continue backing up & it happened again. The car went about 3’ more then same thing happened. Then another 3’ it happened a 3rd time. It jolted my neck 3 times leaving me in pain. This incident was extremely frightening given I’m a handicapped driver & could have been stranded somewhere alone unable to drive the car at all. I suspect these 2 safety issues are related to Lincoln’s recall remedy & software updates as nothing else was done on my vehicle during my recent service other than replacing the front grill emblem.
Please see the attached email conversations and service records with Lincoln motor company (manufacturer) and kayser Lincoln (service center and dealer) regarding the issues with the display in this vehicle. I have had this vehicle into the service center 50 times in the past 2 years trying to get this display issue fixed - they have not fixed it. I have asked for a vehicle buy back - Lincoln has denied this request. I have filed or a lemon law complaint - Lincoln has denied this request. This is only the first 10 attachments of the 33 attachments I have in evidence - but I can only upload 10.
The vehicle back up camera and computer screen went totally dark and would not come back on, so that when I backed out of the garage, I could not see on the rear side of the vehicle, as to any pedestrians walking across my driveway , beside nor behind my vehicle. I drove the vehicle back into the garage and ran my errand in our other car. When I came back from the errand, I tried to get the screen up again, by starting the car, and the home page came on the screen, and when I put the vehicle in reverse, it once again, showed the rear view of the driveway and cross way, to see that there was no pedestrian behind me; putting any neighbor child who ran across my drive while the garage walls blocked them from my view, in danger. After that one instance, it hasn't done it since. Today, while in shop for routine maintenance, I mentioned it to the service advisor. He said "there's a recall out on that, " I said ,"will you fix it today while I'm here?" he said , "yes'. At home, upon reviewing paperwork ,about what was done, no mention of fixing the recall, nor seeing why the camera screen went dark, was made. So, I called the dealer and was told "there is no outstanding recall on your vehicle" they have told me I may make an appointment to leave my car at least a day for them to diagnose the problem. There was no warning , before the backup screen on my dash went totally dark. This was one time and, on may 27, 2022. Our vehicle barely has 1000 miles on it. We bought it new in January, 2022. Since the dealership did not write down my complaint, I decided to give you a written statement.
I have had multiple check engine light issues where the description is "malfunction indicator lamp - regulatory" and the detailed description is a problem with the evaporative emission system (evap). My cell phone app says fuel vapors are being detected. Three separate times, this check engine light has come on. Three separate times I've brought the vehicle to the dealership. My car only has about 2577 miles on it. It came back from the dealer on Monday -- and today, Tuesday, the check engine light is back on for the 4th time.