Table 1 shows one common equipment related problems of the 2023 Lincoln Aviator.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
I have taken my car more times than I can count for recalls in the little time that I have owned my can bought new. My work requires me to drive a lot covering 6 states. Scheduling recall repairs has become a serious issue for me in a two year old car. As it seems that most of the recalls have been fixed except one small one where it sounds like wind is blowing in and the rear view camera and display work whenever it wants. A lot of time the screen just goes dark when it’s needed the most. I just recently took my car to the dealership bec the engine light came on and my car started sputtering g while driving. Ford serviced it and within a week it did the same thing and light was back on. This time it started not cranking easy time I had to get gas. As I was driving on hwy after fuel up my car started jerking and just shut down engine. I rolled over to shoulder and it took a hand full of tries to start and I got it home ASAP. I took back to Ford and they said it was due to a fuel pump and needed to go to Lincoln. It’s been weeks now and my car is getting worse. I dont trust it to drive as I have had now two stalls and multiple hard starts where engine won’t turn over. With me on highway a lot and no recall repairs I. Sore as Lincoln said I’m not sure what to do. This is very dangerous. I was lucky I wasn’t in heavy traffic or crossing over lanes.
Purchased the vehicle on Saturday. Lincoln motors had issued a stop sale on these vehicles due to back up camera recall issues. The stop sale has been lifted and we were assured that the back up camera recall had been fixed. We were contacted by Lincoln to trade in our vehicle due to the issues with the 2021 model and the unavailability of parts. Upon using the vehicle on Monday afternoon, the back up camera system crashed. The camera screen went blue, then black, crashed and then glitched. This resulted in a safety issue while backing out of our garage. The recall that Lincoln claims that they have fixed with additional parts has not been resolved. Lincoln motors should not be allowed to sell these vehicles.
Top handlebar on passengers side fell off completely causing my mother a great fall. Nearly died the way her head bounced off on gravel with handle in hand. The SUV was only a month old. I have other people on a fb page stating their handle came off completely too but no accident like my moms. This is definitely a safety concern that a black label vehicle should have passed inspection before leaving manufacturing plant. Was reported to dealer and they directed us with Lincoln directly. Case was open and has been in general council over 30 days without a response. They keep coming up with suggestions such as take it back to dealer to get fixed and the dealer simply latched it on and telling us to be careful that it is not correctly put in and let us go this way. Lincoln has also advised to ask other Lincoln dealers for a second opinion? makes no sense. After numerous calls, emails, faxes, and mailed letters Lincoln concierge is stating that general council has tried contacting us back regarding this matter and has been unsuccessful. I find this very odd when they have a list of all contact methods for both my sister and I who have made complaint. We were told its 30 days for response and after the 30 days now concierge argues its 60 days. We have video of moms fall from ring camera and the handle was in her hand at fall. I have pictures of her bruises two weeks after incident, bruising on her shoulder was bad, and I have pictures of handle and roof of vehicle. I have not received not one sorry from Lincoln or "is your mother ok. " note* my mother was actually on her way to hospital that day, she has been battling an aggressive infection in the toe and was on antibiotic iv's daily and had her pic line in arm at the time of fall. We never really saw the fall until it dawned on me that the ring footage had been saved. My mom was afraid to say how bad fall was in concern of her treatment being stopped but incident was reported to her doctors and nurse.
Screen/image flickers intermittently when rare & front cameras are engaged. I am uncertain of the cause. It happens randomly & sometimes several times a day. Problem started right after I received the vehicle from the dealership. I have couple of videos of the issues & I can share if requested. I took the vehicle to the dealership & they updated software of the vehicle but it didn’t not resolve the problem. I believe malfunction of the cameras increases risk of crash.