Door Latch problems of the 2017 Lincoln Continental

The contact owns a 2017 Lincoln Continental. The contact stated that the passenger’s side rear and the passenger’s side front door latches were inoperable. The contact stated that the doors could not be opened from outside of the vehicle. In addition, the contact stated that the driver's side front door latch was inoperable. The contact stated that the driver's side front door was not able to be opened from outside the vehicle. The contact stated the failure had previously occurred in November 2023. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.

The contact owns a 2017 Lincoln Continental. The contact stated that the driver's and passenger's side front and rear doors failed to open from the outside. The contact stated that the failure recurred several times. The contact stated that the vehicle had been repaired at stevens Ford Lincoln (717 bridge Ave, milford, CT 06460, (203)876-6464). The contact stated that the vehicle was out of warranty and the repair had to be paid for out of pocket. The vehicle was not repaired. The approximate failure mileage was 39,000.

The contact's grandmother owns a 2017 Lincoln Continental. The contact stated the rear passenger door ajar warning light was illuminated. The vehicle was taken to miller Ford located at 1596 NJ-38, lumberton, NJ 08048, (609) 261-7836, to be diagnosed. The contact was informed that the rear passenger door latch needed to be replaced. The vehicle had not been repaired as of yet. Upon investigation, the contact associated the failure with NHTSA campaign number: 19v077000 (latches/locks/linkages) however, the VIN was not included. The manufacturer was made aware of the failure. The contact was informed that NHTSA campaign number: 19v077000 (latches/locks/linkages) repair was completed in November of 2019. The failure mileage was 158,780.

Tl the contact owns a 2017 Lincoln Continental. The contact stated that the driver's side door latch failed to function properly to close and secure the door. Hall Lincoln newport news (12896 jefferson Ave, newport news, va 23608, (877) 398-2216) was notified of the failure, provided a loaner vehicle, and indicated that the vehicle was included in NHTSA campaign number: 19v077000 (latches/locks/linkages). The contact had not received a recall notice. The dealer indicated that the part was not available. The vehicle was still at the dealer waiting to receive the recall repair. The manufacturer was notified of the failure. The failure mileage was not available.