Back Over Prevention Problems of Lincoln MKC - part 2

The contact owns a 2016 Lincoln Mkc. The contact took the vehicle for a recall repair for notice received NHTSA campaign number 25v572000 (back over prevention). The dealer advised the contact that they had to go through the radio to complete the recall repair but this would be at the owners expense. The contact stated that the radio went out when the rearview camera went out. The manufacturer was not notified of the issue. The contact believes that the issue with the radio is related to the recall. The approximate failure mileage 56,000.

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The contact owns a 2017 Lincoln Mkc. The contact stated that while reversing, the rearview camera displayed lines. In addition, the contact stated that the rearview camera system failure was intermittent. The vehicle was not repaired or diagnosed by an independent mechanic or dealer. The contact disconnected the battery cables, and the back-over prevention system reset independently; however, the failure reoccurred. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

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The contact owns a 2015 Lincoln Mkc. The contact received notification of NHTSA campaign number: 25v270000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back over prevention camera blacked out intermittently. The failure had become more persistent over time, and the system became inoperable. The dealer was contacted and confirmed that parts were not yet available. Lincoln white plains (250 e main st, elmsford, NY 10523) was also contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 20,000.

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The contact owns a 2016 Lincoln Mkc. The contact stated while reversing, the rearview camera image was distorted or black. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

The contact owns a 2015 Lincoln Mkc. The contact received notification of NHTSA campaign number: 25v270000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. The vehicle was taken to the dealer, where the contact was informed that no failure was found. The vehicle was not repaired. The dealer was contacted several times and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.