Power Train Problems of Lincoln MKC - part 2

I was pulling away from my house after backing out of my driveway, and the power steering practically froze. I almost hit my other car that was parked in front of my house. Three warnings came up on the dash: 1. Service advancetrac, 2. Steering assist fault service required, 3. Hill start assist not available. I had it towed to my local service station and he diagnosed that it was the "electronics" in my rack and pinion. He advised that I take it to Ford/Lincoln, because it may, or should be under warranty. I then towed my car to the closest Ford dealer that I was able to make an appointment with, because all the dealers in queens, NY are backed up, 4-6 weeks. I received an immediate response: "we found the problem. Internal failure with the electronic rack and pinion. That's why it is causing all the warning lights while driving and hard steering. The rack can't communicate with the vehicle. Parts and labor with an alignment and diagnostic is $2,106 plus tax. It's electronic. Can't control and don't know what causes it to go bad. It is only covered under the basic 3yr. /36k mile warranty. It's an internal issue with the rack. It's all complete with new rack and electronic unit built into it. I know it's expensive. It's the same set up as the Ford explorer. Just did one the other day. The part alone is $1296. 00 and it takes 2 days to get. They (Ford) know of it but no recall. Part includes 1yr. /12k warranty parts and labor. " I am getting the car repaired. I was told it should be ready by Tuesday, September 15th, 2020.

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The contact owns a 2017 Lincoln Mkc. The contact stated that while starting the vehicle from second to third gear, there was an abnormal banging sound heard. The transmission was slipping gear while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the transmission was slipping when shifting from second to third gear. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 100,100.

The contact owns a 2015 Lincoln Mkc. The contact stated while driving at lower speeds and attempting to accelerate to 20 mph, the accelerator pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle reoccurred several times while driving at lower speed and while driving from a complete stop. The vehicle vehicle was taken to the dealer where the transmission software was updated three times. However, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

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The contact owns a 2016 Lincoln Mkc. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and lost significant motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a general failure with the transmission. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to customer satisfaction program 20n07. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.

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The transmission on my 2017 Mkc developed a slipping issue at around 81000 miles. This occurred first in the range of 25-35 mph. Now it seems to have broadened. Had the car inspected by sanderson Lincoln in phoenix, az. Their initial determination was a new transmission or a rebuild. Cost is excessive. Dealer and manufacturer not willing to really help.

Tl-the contact owns a 2018 Lincoln Mkc. The contact stated that on several occasions after the vehicle was parked with the engine turned off, the contact exited the vehicle and vehicle started to roll away. The contact attempted to reenter the vehicle but was unable to do so. The contact fell and sustained several bruises and minor cuts. The contact was certain that the shift lever was switched to the park position. The vehicle then crashed into a light pole. The vehicle was taken to heritage Lincoln inc located at 900 w genesee st, syracuse, NY 13204, (315)472-4534 to be diagnosed, however the result was still pending. The damage to the vehicle was repaired, there was no additional repairs made to the vehicle. The manufacturer was not contacted nor informed of the failure. The approximate failure mileage was 10,000. The VIN was not available. Ah.

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When vehicle is slowed (even slightly) by deaccelerating or sped up by accelerating the shifting suddening and harshly grabs and lurches effecting vehicle stability. The impact is very pronounced and audibly loud at highway speeds. The vehicle has also lunged forward as shifting occurs when braking just prior to coming to a full stop. This has happened on multiple dates.

I am the owner of a 2015 Lincoln Mkc with 50,406 miles with a bad transmission. The car would 'jerk' as it automatically shift into gear when driving on a highway or on a local road. This is a serious problem for any driver. Having a 2015 model car with 50,406 miles having a transmission rebuilt, the safety of this car need to be investigated.

On April 14, 2017, at 9:10 p. M. , on my way home, I pulled up to our townhome mail box center, put my car in park, unhooked my seat belt and got out of the car in order to get my mail. I left my car door open as I was only going to get the mail and get back in, as I have done thousands of times. Right after I got out of the car, I realized the car was rolling back. Instinct had me running after the car trying to hold on to the door in an attempt to get back into the car and put my foot on the brake. I got around the door but could not hold on. The door knocked me backwards onto the street and the car passenger front tire ran over my left foot and my right thigh. I had a severe laceration on the back of my head that required 2 staples. I also had a broken left toe and a severely bruised foot and ankle. My right thigh swelled to at least double its size with bad contusions. Knee became very swollen, especially in the back also with bad contusions. Residual effects are still in existence with pain in my leg and continued swelling. Thankfully, the car veered to the left as it rolled down the street and hit into a rock wall in the complex. Therefore no one else was injured and no parked cars were hit. I took the car to the dealership where I leased it on may 3, 2018 as I was too injured previous to that time to go out. The service manager wrote up the information about the accident and said he would be submitting it to the Ford motor company. They held the car until June 7, 2017 when I was told that Ford was denying my claim of fault with the car. Since it was leased, I had no recourse except to have the car fixed and continue to drive it. I was scared every day I drove that car until I got rid of it for another type car.

I drove to the end of my driveway which is approximately 1000 feet. I came to a complete stop, got out of the vehicle with the expectation that it went into park because this is a safety feature of this vehicle that I have used many times without issue and it is listed as such in my owner's manual. I stood there beside the vehicle to allow two cars to pass on the highway before walking across the highway to check my mail. I collected my mail and turned around to cross the highway to return to my vehicle and I saw the vehicle coming across the road towards me. I jumped out of the way of the vehicle just in time before it struck my mailbox. As a result the front grill is damaged. I feel fortunate that I turned around in time to get out of the way because I could have been hurt or killed if the vehicle had struck me.

When accelerating from a coast the vehicle jerks and bangs into gear. At times it feels like the vehicle was hit from behind. This happens anytime whether on a city street or highway in traffic conditions. Ford field service engineer was able to duplicate this concern but said it was within the parameter of the vehicle because it happens at low speed. I find this a not acceptable answer for a faulty transmission.