Power Steering Failed problems of the 2013 Lincoln MKS

Tl thecontact owns a 2013 Lincoln Mks. The contact stated that the steering wheel failed, the contact was unable to turn the steering wheel. However, the contact was able to drive the vehicle to an unknow dealer for inspection. The dealer inspected the vehicle and advised the contact that the power steering assist failed. The power steering assist was not replaced. The contact stated that the manufacturer advised that the VIN was not included in NHTSA campaign number 15v340000. The vehicle was not repaired. The failure mileage was 142,000. Li.

I was driving on the highway and the power steering totally failed! I had to quickly get to an exit and have my vehicle towed on the back of a flatbed. I checked the recalls on my vehicle and there is an outstanding electronic steering recall, but supposedly there is some way that Lincoln/Ford connects the VIN to the recall and said that my vehicle was not covered. I don't believe it. My vehicle is undriveable. I need to find out how this could happen and how I can have the vehicle covered under the recall of the other models that are included in the recall of the 2013 Lincoln Mks!!!!.