Defroster/defogger/hvac System Problems of Lincoln MKS

The contact owns a 2013 Lincoln Mks. The contact stated that while attempting to close the front driver's side door, she heard a beeping noise. The contact then stated that when she placed the shifter in reverse(r), the screen failed to display an image and the defogger failed to operate. Additionally, the contact stated that she noticed that the vehicle was overheating and that the hood was discolored. There were no warning lights illuminated. The vehicle was not repaired. Additionally, the contact stated that when she placed the gear shifter into reverse(r) the defogger failed to operate as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

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The contact owns a 2013 Lincoln Mks. The contact stated that while operating the vehicle, the defroster setting malfunctioned, and the contact was unable to defrost and clear the windows, creating a visibility hazard. The vehicle was taken to the local dealer who diagnosed that the accessory protocol interface module (apim) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 157,000.