Table 1 shows one common seats related problems of the 2017 Lincoln MKX.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
I submitted a safety complain on recalls that the Lincoln client relationship center informed whereby my VIN is not included on the recalls I listed from NHTSA complaint I just filed, complaint number: xxx I also have a case number with the Lincoln client relationship center which c-xxx please reference this number to confirm the conversation I had yesterday with them on this issue whereby I was told that the recall numbers from NHTSA are not assigned to my Lincoln Mkx, although the issue my driver's seat is having matches exactly what both of those recalls I stated in my NHTSA complaint [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Urgent safety!!! I called and spoke with Lincoln client relations center regarding two recalls that are for the exact same vehicle I now own; 2017 Lincoln Mkx, VIN: [xxx] . The recalls that are in existence for 2016-2018 Lincoln Mkx vehicles are NHTSA recalls: 20v414000/Ford 20s37 and NHTSA recall 20v399/Ford 20s35. Both of these recalls explain specifically and exactly what has happened to to my front driver's seat. Representative states that my VIN is not assigned as having this recall. The problem as explained in these recalls are as follows: -front seat wiring harness may chafe against seat frame; leading to potential airbag failure or unintended deployment. Harness wires can become damaged. My seat will go forward/backward, but does not tilt or recline. According to these recalls, it states that power seats have insufficient clearance between main seat wiring harness and metal cushion frame edge. Because different motors rely on different pin outs with that single harness, a partially severed harness will kill specific functions like tilt, and recline). Which is exactly what no longer works. While leaving the track forward/back in tact. And that's all that is working in my vehicle presently. Lincoln rep I spoke with tells me they only issued for certain Mkx's, but mine describes the same exact problems. This is a safety hazard for any driver, and Ford/Lincoln should acknowledge this recall is happening to other Lincoln Mkx owners . I do hope that the NHTSA will take this seriously as this is a serious safety concern, when you're talking about airbags deployment failure. I do hope that the NHTSA can relist or reissue this recall for additional vins, including mine. This should not be overlooked. And I do expect that someone will respond back to me so that I can have this repaired at a local Ford/Lincoln dealership without cost to me, the owner. Thank you [xxx] cell: [xxx] email: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).